Is the future of social mobile an empowered few, or an empowered many? Mobile tools in the hands of the masses presents great opportunity for NGO-led social change, but is that the future we’re creating?
In “The White Man’s Burden – Why the West’s Efforts to Aid the Rest Have Done So Much Ill and So Little Good,” William Easterly’s frustration at large-scale, top-down, bureaucracy-ridden development projects runs to an impressive 384 pages. While Easterly dedicates most of his book to markets, economics and the mechanics of international development itself, he talks little of information and communication technology (ICT). The index carries no reference to ‘computers,’ ‘ICT’ or even plain old ‘technology.’
But there is an entry for ‘cell phones.’
E. F. Schumacher, a fellow economist and the man widely recognized as the father of the appropriate technology movement, spent a little more time in his books studying technology issues. His seminal 1973 book – “Small is Beautiful – The Study of Economics as if People Mattered” – reacted to the imposition of alien development concepts on Third World countries, and he warned early of the dangers and difficulties of advocating the same technological practices in entirely different societies and environments. Although his earlier work focused more on agri-technology and large-scale infrastructure projects (dam building was a favorite ‘intervention’ at the time), his theories could easily have been applied to ICTs – as they were in later years.
Things have come a long way since 1973. For a start, many of us now have mobile phones, the most rapidly adopted technology in history. In what amounts to little more than the blink of an eye, mobiles have given us a glimpse of their potential to help us solve some of the most pressing problems of our time. As the evidence mounts, I have one question: If mobiles truly are as revolutionary and empowering as they appear to be – particularly in the lives of some of the poorest members of society – then do we have a moral duty, in the ICT for Development (ICT4D) community at least, to see that they fulfill that potential?