March 2, 2009

Monitoring blog conversations

How to track what they’re saying about you in the blogosphere

Guest post by Josh Bancroft

With millions of blogs out there, it can be hard to keep up on all the latest postings about topics you’re interested in. Traditional search engines, such as Google, can take days to index all the blogs on the Web. But with blogs, we talk about news, events and everything else in almost real-time.

This led to the birth of blog search engines. These services try to crawl/index as many blogs as they can, to provide more timely search results than other search engines. Also, these services target blogs specifically, rather than trying to index every single site on the internet, so they’re much more focused on what people are saying.

Since blog readers usually prefer to read in a news reader (or aggregator), rather than in a browser, these blog search services all provide RSS/XML feeds for the results. This means that you can search once, then subscribe to the results feed, and from then on, new posts that match your search criteria automatically show up in your aggregator.

Some bloggers (myself included) create “ego feeds” – search feeds for their own name, URL, and other keywords that can help find out when other people are talking about you, to you, or linking to you. This is like having feelers all over the blogospherethat will let you know when someone is talking about you.

Prolific blogger Robert Scoble uses this as the preferred method of getting his attention, rather than sending him email, or posting a comment. He encourages people to post on their own blogs, and link to him. With the blog search feeds he has set up, he’ll see what gets posted. Some have said that this method of back and forth communication via blogs is an effective replacement for email.

Search services

Here are some services and sites that provide blog searching services. Each service has pluses and minuses. Try them out, and see which ones you like best and best fit your needs.

This article originally appeared on Josh Bancroft’s Blogging Academy blog. Republished with permission.

Note: Feel free to add additional resources in the Comments below.

February 23, 2009

Mobile + open source = medical diagnoses on the fly

FrontlineSMS:MedickiwanjaToday sees the launch of an exciting new initiative – FrontlineSMS:Medic – by a growing team of students mobilising around the practical application of mobile technology in global healthcare delivery.

FrontlineSMS:Medic combines Josh Nesbit’s pioneering work on “Mobiles in Malawi” with a mobile version of OpenMRS — an open source medical records system — and an exciting new remote diagnosis tool. In this guest blog post, Josh Nesbit and Lucky Gunasekara talk about the origins of the project, and their plans in the coming months.

Josh: I should be heading off to class, right about now. I’ll go, but not without telling a story, first. A convergence of ideas and people marks the launch of FrontlineSMS:Medic and the team’s embarkation on a quest to do mHealth the right way.

Many of you are familiar with the role FrontlineSMS, a donated laptop, and a bag of recycled cell phones have played in connecting community health workers (CHWs) in Malawi to a rural hospital and its resources. Text messaging is now an integral component of the hospital’s infrastructure. FrontlineSMS has proven intuitively easy to use with strong user buy-in. The program is horizontally scalable, and incredibly cheap to run, matched with indisputable savings in time and costs. Enter Lucky.

President Clinton introduces Lucky

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February 23, 2009

How does mobile giving work?

nelson-mandalaKatrin VerclasMobile fundraising is taking off — or so at least hope nonprofits hard hit by the economic downturn. Organizations are looking for a new channel for people to give on the spot, wherever they are, with their phones and a quick text message.

Mobile giving via SMS in the United States and many other parts of the world, has been out of reach because of high carrier charges — up to 50% of a donation would go to the telcom — unacceptable to most charities.

But this has changed in the last two years. Mobile donation campaigns in the United States that go through the Mobile Giving Foundation are not subject to the high carrier fees. The Mobile Giving Foundation charges a smaller percentage fee — currently 10%. As a result, in 2008 the field of mobile giving in the U.S. attracted the attention by organizations large and small, including by such brands as UNICEF, the Salvation Army, and the American Society for the Prevention of Cruelty to Animals.

in England, there is also talk about establishing an entity similar to the Mobile Giving Foundation that would negotiate a no-fee arrangement with the operators and vet charities for SMS giving campaigns.

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February 17, 2009

Amanda Rose’s reflections on Twestival


Amanda Rose at the London Twestival
Photo by @mikebutcher

Beth KanterThe Twestival combined online twitter fundraising with a groundswell of offline self organized events in 202 cities around the world on February 12. This world-wide fundraiser, with a $1 million fundraising goal, brought together the Twitter community for an evening of fun and to raise money and awareness for charity: water.

Last week, I was in San Francisco leading a workshop and helped organized a group of attendees for TwestivalSF. Unfortunately, I was sick, so didn’t make to the event. One of the workshop participants kindly brought me bag of schwag which included a t-shirt and other goodies and told me how wonderful it was!

The Twestival events kicked off in New Zealand and traveled around the world. Everyone was watching closely, would they make their $1,000,000 goal?  Would Twestival forever change the nature of social media fundraising.  It has taken few days for Twestival to report on the results. Allison Fine wondered aloud why it was so difficult to find out the final numbers and whether it was a strategic decision because they were disappointing. She came to the conclusion of “campaign exhaustion” and “system challenges,” which were on target.

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February 2, 2009

Social mobile: Myths and misconceptions

kiwanjaA couple of weeks ago – in “The long tail revisited” – I briefly touched on the topic of “myths in the social mobile space.” It wasn’t the major focus of the post, but as is often the case it kicked off a completely separate discussion, one which took place largely off-blog in the Twitterverse and via email. I’ve been thinking more about it since, particularly as the social mobile space continues to hot up and people begin to face tools and projects off against one another – sometimes for the right reasons, more often for the wrong.

So, here’s my current “Top Ten” myths and misconceptions in this emerging field. Feel free to add, remove, agree, disagree, debate or dismiss. In no particular order …

1. “High-end is better than low-end”

Firstly, one mobile tool should never be described as being better than the other – it’s all about the context of the user. There is just as much a need for a $1 million server-based, high bandwidth mobile-web solution as there is for a low-cost, SMS-only PC-based tool. Both are valid. Solutions are needed all the way along the “long tail“, and users need a healthy applications ecosystem to dip into, whoever and wherever they may be. Generally speaking there is no such thing as a bad tool, just an inappropriate one.

Server Farm - via Flickr (Jemimus)

2. “Don’t bother if it doesn’t scale”

Just because a particular solution won’t ramp-up to run an international mobile campaign, or health care for an entire nation, does not make it irrelevant. Just as a long tail solution might likely never run a high-end project, expensive and technically complex solutions would likely fail to downscale enough to run a small rural communications network. Let’s not forget that a small deployment which helps just a dozen people is significant to those dozen people and their families.

3. “Centralised is better than distributed”

Not everything needs to run on a mega-server housed in the capital city, accessed through “the cloud.“ Okay, storing data and even running applications – remotely – might be wonderful technologically, but it’s not so great if you have a patchy internet connection, if one at all. For most users centralised means “remote”, distributed “local.”

4. “Big is beautiful”

Sadly there’s a general tendency to take a small-scale solution that works and then try to make a really big version of it. One large instance of a tool is not necessarily better that hundreds of smaller instances. If a small clinic finds a tool to help deliver health care more effectively to two hundred people, why not simply get the same tool into a thousand clinics? Scaling a tool changes its DNA, sometimes to such an extent that everything that was originally good about it is lost. Instead, replication is what’s needed.

Toolbox from Flickr (_sarchi)

5. “Tools are sold as seen”

I would argue that everything we see in the social mobile applications ecosystem today is “work in progress”, and it will likely remain that way for some time. The debate around the pros and cons of different tools needs to be a constructive one – based on a work in progress mentality – and one which positively feeds back into the development cycle.

6. “Collaborate or die”

Although collaboration is a wonderful concept, it doesn’t come without its challenges – politics, ego and vested interests among them. There are moves to make the social mobile space more collaborative, but this is easier said than done. 2009 will determine whether or not true non-competitive collaboration is possible, and between who. The more meaningful collaborations will be organic, based on needs out in the field, not those formed out of convenience.

7. “Appropriate technologies are poor people’s technologies”

A criticism often aimed more broadly at the appropriate technology movement, locally-powered, simple low-tech-based responses should not be regarded as second best to their fancier high-tech ‘Western’ cousins. A cheap, low-spec handset with five days standby time is far more appropriate than an iPhone if you don’t live anywhere near a mains outlet.

kiwanja Mobile Gallery

8. “No news is bad news”

For every headline-grabbing mobile project, there are hundreds – if not thousands – which never make the news. Progress and adoption of tools will be slow and gradual, and project case studies will bubble up to the surface over time. No single person in the mobile space has a handle on everything that’s going on out there.

9. “Over-promotion is just hype”

Mobile tools will only be adopted when users get to hear about them, understand them and are given easy access to them. One of the biggest challenges in the social mobile space is outreach and promotion, and we need to take advantage of every opportunity to get news on available solutions – and successful deployments – right down to the grassroots. It is our moral duty to do this, as it is to help with the adoption of those tools which clearly work and improve people’s lives.

10. “Competition is healthy”

In a commercial environment – yes – but saving or improving lives should never be competitive. If there’s one thing that mobile-for-development practitioners can learn from the wider development and ICT4D community, it’s this.

January 30, 2009

Mobile phones join the rural radio mix

pcworld

kiwanjaA little over a year ago I found myself sitting in the San Francisco offices of an international humanitarian NGO. Their main focus at the time was a major human-rights treaty, and they wanted advice about mobilizing rural communities to lobby their governments to ratify it. There was clearly great potential for a mobile phone-based solution, and they wanted me to help them understand how text messaging – and FrontlineSMS in particular – could be of use.

So, it came as something of a surprise when I recommended they look more closely at rural radio instead. Although I’m a great fan of mobile phone technology, it isn’t by default the best tool for reaching out to rural communities. Radio – far from being outdated and irrelevant – remains a powerful, relevant and far-reaching medium. Unrivalled, in fact.

Radio stations existed in Africa long before many of its countries reached independence. Over the last twenty to thirty years, however, liberation of the airwaves in many of these countries has opened the door to a new wave of broadcasters including commercial, private, community and public radio stations. This expansion has created some new and exciting opportunities.”

kiwanja’s latest PC World article looks at the potential of mobile phones and rural radio stations to jointly deliver relevant, timely and useful information to rural populations in developing countries, and allow listeners to engage with radio programmes in a new way. Projects highlighted include initiatives in Africa by Farm Radio International and Developing Radio Partners.

Head on over to the PC World website for the full article.

This post originally appeared at Kiwanja.net.