March 17, 2017

How to Handle Haters on Social Media Without Getting Flustered

FINAL

john-haydon

Haters Back Off is one of my favorite recent Netflix shows. YouTube star Maranda Sings essentially plays herself – a terribly flawed individual hell-bent on fame and fortune, no matter what cost, in the age of YouTube. Two thumbs up.

 

On her way to becoming famous, Miranda has to deal with haters – online, in her family, and in her mind.

Haters gonna hate

So what is a hater? From the urban dictionary:

A person that simply cannot be happy for another person’s success. So rather than be happy they make a point of exposing a flaw in that person.

Hater example:

  • Susan: You know, Kevin from accounting is doing very well. He just bought a house in a very nice part of town.
  • Jane (hater): If he is doing so well why does he drive that ’89 Taurus?

How to Handle Haters on Social Media

As a nonprofit marketer, you are tasked with growing a community of dedicated supporters, while also creating a safe and respectful place for discussion.

As a community manager, you must have a plan for haters.

Here is my 5-phase plan for haters:

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