September 16, 2010

5 top online survey tools for nonprofits



Wufoo, SurveyGizmo & Google Forms are among your best bets

Target audience: Nonprofits, social change organizations, citizen publishers, educators.

By Jessica Haswell
Socialbrite staff

Surveying made easy:¬†We took a look at the five of the best survey tools on the market that can help nonprofits and other organizations¬†get to know your users’ opinions and keep funders happy. All of these tools do more than just conduct a simple survey.

What might some of these survey tools cost you? Google is free, but beyond that most of these services offer 10 projects with 100 responses for free, unlimited surveys with 1,000 responses for about $200 per year and more advanced packages for more than $200 per month, depending on your organization’s needs. Most of the tools offer discounts of 25 to 50 percent for nonprofis or educational organizations, so make sure to check before you pony up.

Have your own favorite? Please share in the comments below.


Wufoo: Collecting more than just data

1The stand-out feature in this survey tool is the payment integration – your PayPal, Google Checkout or accounts can be connected to WuFoo Forms to collect donations or payments. Wufoo really breaks the survey process down, keeping the process simple and still flexible enough to customize. The actual forms and reports are as clean, customizable and beautiful as the survey process. While all of the survey tools listed here offer discounts for nonprofits, Wufoo offers an impressive 50 percent discount.


SurveyGizmo: Bang for your buck

2When Socialbrite surveyed all the survey tools last spring to create an interactive tool [link fixed] for TechSoup Global, we selected SurveyGizmo — because it had more capabilities than the rest of the field. SurveyGizmo offers every feature your organization could ever need or want for a slightly lower cost. The service has maximum customization and offers a wide range of packages for small to large organizations. The extra offer here is the Professional Service and Training they offer at an additional cost for organizations that want to learn a bit more or outsource some work from the office.


Google Forms: Best part? It’s free

3If you’re looking for a free service for small-scale surveying, this is hands down the best option out there. All of the other survey tools do have a free option, which usually entails a limit to the amount of surveys (10 per month) and responses (100 per month). Google Forms offers an unlimited amount of surveys and space for well over 1,000 responses. Themes for your survey are plentiful, the software makes email or web embedding easy and, being Google, there are a number of ways to visualize your data. To use it, just go to Google Docs and create a new form. Continue reading