October 17, 2017

How to Attract & Keep Donors Using Text Messaging


For many nonprofits, text messaging as a communications and fundraising tool can feel daunting. I’ve worked with nonprofits who grapple with understanding if text messaging is even right for them.

Below is a graphic shared with me by TextMagic that can help you better understand what an SMS campaign could look like and if it’s right for your nonprofit.

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June 11, 2013

The impact of mobile on peer-to-peer fundraising


Why mobile matters for nonprofit fundraising

Guest post by Claire Kerr
Director of Digital Philanthropy, Artez Interactive

ClaireKerrIf you’re one of the 84% of people worldwide who claim they “couldn’t go a day” without a mobile phone in hand, you are clearly not alone! We’ve never been more passionate users of mobile devices than we are right now.

At my company, Artez Interactive, we clearly can see the rising importance of smartphones and tablets by looking at the traffic to fundraising and donation pages on our North American platform. Of the millions of unique visitors to our system every month, over 15% are visiting on mobile devices. Continue reading

September 20, 2011

Mobile: The next frontier of nonprofit fundraising


Tie your mobile efforts to your email & social media outreach

Target audience: Nonprofits, cause organizations, NGOs, mobile advocacy groups, fundraising professionals, social media managers.

This is Part 7 of our series on social fundraising. See below for other articles in this series.

Guest post by Bob Jones
CEO, CharityCall

bob_jonesThere is little argument that email and social media platforms like Facebook and Twitter are fast becoming mandatory tools for supporter outreach. These communication channels provide nonprofit organizations with an immediate and effective way to solicit, cultivate and engage donor support.

From a pure fundraising standpoint, email and social media channels are only effective when the recipient is able to respond immediately to a call to action. At best, your call to action message is going to be read once, so if that message is compelling enough to cause the recipients to donate, then they must be able to do so immediately.

If your message is compelling enough to cause the recipients to donate, then they must be able to do so immediately.

Today, when your targeted recipient reads your online call to action from their PC, the “donate” link to your website’s donation portal allows them to respond immediately with a gift. So the process of reaching out via email and social media to gain donations is fruitful – as long as the recipient is using a PC.

What happens if your target recipients are reading email and social media updates from their smartphone? Unfortunately, this is where your call to action for donations can hit a dead end, because the “donate” page linked from your current email or social media message may be inconvenient and nearly impossible to navigate and use from a mobile device. Expecting a smartphone user to enter full name, address and credit card number can be a non-starter.

So what can you do? Continue reading

February 25, 2010

How are nonprofits using text messaging?

Organizations starting to use SMS as powerful tool for fund-raising

text-messagingKatrin VerclasWe’ve just released a new report, Nonprofit Text Messaging Benchmark Study, that offers the first-ever look at how organizations in the United States are using text messaging and how subscribers are responding. It shows that mobile phones are becoming increasingly popular as an advocacy and fund-raising tool by organizations, and it provides benchmarks and metrics by which nonprofit organizations can measure their success with text messaging.

Co-authored by myself and Michael Amoruso and Jessica Bosanko of M+R Strategic Services, the free report also illustrates the various ways in which organizations are using text messaging. The study was sponsored by Mobile Commons and mGive.

The earthquakes in Haiti earlier this year showed the power of SMS as a tool for fund-raising (raising millions in just a few days), and it’s now clear that there’s an opportunity for nonprofits to tap into the mobile market to engage their supporters. As the study reports, there are currently over 276 million wireless users in the U.S., and during the first half of 2009, users sent about 740 billion text messages. The report breaks down not only how nonprofits can use SMS to interact with supporters but also releases statistics on how specific organizations fared with their SMS campaigns.

You might be interested in learning:

  • How nonprofits engage supporters through text messaging
  • The advantages and limitations of text messaging as a tool for engagement
  • How to evaluate the performance of a text message

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