Wufoo: Collecting more than just data

1The stand-out feature in this survey tool is the payment integration – your PayPal, Google Checkout or Authorize.net accounts can be connected to WuFoo Forms to collect donations or payments. Wufoo really breaks the survey process down, keeping the process simple and still flexible enough to customize. The actual forms and reports are as clean, customizable and beautiful as the survey process. While all of the survey tools listed here offer discounts for nonprofits, Wufoo offers an impressive 50 percent discount.

SurveyGizmo: Bang for your buck

2When Socialbrite surveyed all the survey tools last spring to create an interactive tool [link fixed] for TechSoup Global, we selected SurveyGizmo — because it had more capabilities than the rest of the field. SurveyGizmo offers every feature your organization could ever need or want for a slightly lower cost. The service has maximum customization and offers a wide range of packages for small to large organizations. The extra offer here is the Professional Service and Training they offer at an additional cost for organizations that want to learn a bit more or outsource some work from the office.

Google Forms: Best part? It’s free

3If you’re looking for a free service for small-scale surveying, this is hands down the best option out there. All of the other survey tools do have a free option, which usually entails a limit to the amount of surveys (10 per month) and responses (100 per month). Google Forms offers an unlimited amount of surveys and space for well over 1,000 responses. Themes for your survey are plentiful, the software makes email or web embedding easy and, being Google, there are a number of ways to visualize your data. To use it, just go to Google Docs and create a new form.

SurveyMonkey: The big gorilla

4Here’s a no-frills, no-fluff survey tool best used for organizations of any size looking to aggregate a lot of data. SurveyMonkey, perhaps the best-known survey tool in the field, offers a handy keyword search feature to help users navigate their multiple surveys, security assurance and question logic add-ons to maximize the efficiency and accuracy of your surveys. For those looking for a no-nonsense survey tool that does the basics and does them well, SurveyMonkey is a reliable option.

Surveyz: Heavy-duty surveying

5For organizations looking for something more layered and complex than a simple survey Surveyz, by Qualtrics, offers highly advanced survey logic and sophisticated analysis for professional research. This software offers many similar features to the other survey tools but at a much greater level of sophistication – taking reports, analysis and logistics to a whole new level of customization. This kind of a service comes at a much higher cost, but if you’re a nonprofit, you can get this service for a song.