Begin to master Twitter for your organization with these five steps

Post by Ashley Halsey

Interested in using Twitter on behalf of your nonprofit, social enterprise or cause? Great, that willingness to take the plunge is a big step all by itself. Before you forge ahead, make sure you do the necessary prep work.

How do you promote your mission or cause and engage with your followers while maintaining a healthy and respectful relationship with them? Every organization’s approach will vary somewhat, but here are several steps you need to take to have the largest impact and effect real-world change.

Master the basics

1There are some basic mechanics you’ll need to know about Twitter to help you create tweets that work well on the platform and follow the rules of the website. For example, all tweets need to be written within 280 characters, and although you can stack multiple tweets on top of each other for a kind of long-form content post, short and sweet tweets are the most effective.

You’ll want to vary your tweets, retweet some respected figures or thought leaders in your space and add images and links to your posts. If you want to track how many people are clicking on your links, use a site like bit.ly.

Optimize your Twitter bio

2“Before people start reading your Tweets and decide to follow you, they’re going to take a look at your profile to see if they want more of what you have to offer,” advises Sarah Turner, a social media marketer at Writinity.com and Researchpapersuk.com. “So you need to take time to set up your profile to make sure it has an impact and attracts the right followers.”

She suggests using a high-quality profile picture and a high-quality banner across the top. Try to avoid using generic photos but instead create custom imagery that displays information about your NPO, she adds.

For your bio section on your account page, you have 160 characters to sum up what you do and what kind of impact you’re trying to make on the world. Try to include one powerful hashtag here to increase your chances of being discovered, but keep it to one or two.

Also, make sure all your basic information is filled out, including your location and a link to your website.

Define your nonprofit’s Twitter voice

3Every organization has its own brand. Given that Twitter is an especially personal platform, you need to work on defining the voice of your brand and how you’re going to sound. There are several ways to approach this.

As a profit, you’ll want to choose your Twitter voice to resonate with your target markets emotionally. If you’re trying to market to young mothers, you’ll write a tweet differently than if you were targeting a 50-year-old male donor.

The most important thing to remember is that you need to come across as genuine and authentic. People can tell a mile off if you’re being fake and putting on an act. While you want to inject some personality into your tweets to stand out, it can pay to have one person in control of posting your tweets because then it’s easy to keep the voice consistent.

Make your tweets engaging

4“It’s important for people following you to want to interact with your tweets. You want engagement,” advises Linda Ferrinho, a nonprofit blogger at Draftbeyond.com and Lastminutewriting.com. “As an NPO, chances are you want your followers to take action on what you’re saying, to react emotionally to your message. You want to inspire and educate them.”

There are lots of ways to achieve this. Begin by adding a relevant image to your tweet, which boosts your retweet rate by about 35% on average. Note, you can attach up to four photos per tweet, so use these wisely.

You can also attach videos up to 140 seconds in length or attach a GIF either via a link or by using any of the GIFs from the Twitter database. Another handy feature you may want to use is a poll, which is great for getting people involved while hearing about their opinions on your NPO topic.

Use hashtags strategically

5Hashtags allow you to organize and share content under a specific subject — or to latch onto a trending topic. When someone searches for the topic or clicks a hashtag, your content will appear as part of the thread. While the concept is simple, it’s important to make sure you’re using the correct hashtags for the tweets you’re creating and that you post about trending topics to further boost your potential reach.

The post How your nonprofit can get the most out of Twitter appeared first on Socialbrite.

By Edgar Rodriguez

Is Giving Tuesday a waste of time? Good question, right?

First of all, the data says it’s been hugely successful in the past. Over 15,000 nonprofits participated last year, raising over $45 million.

Yes, some nonprofits probably raised very little money. But Giving Tuesday is NOT just a 24-hour fundraising campaign. It’s a movement that your supporters are embracing, more and more each year.

How did your nonprofit do last year?

If you participated in Giving Tuesday before, you can look at several metrics to judge your past success.

Depending on your goals, you can look at:

• Total donations ($)
• Number of new donors acquired
• Number of current donors who gave
• Number of new emails acquired
• Number of people who engaged with campaign (clicks, conversions, shares)
• Engagement with follow up messages (email, social, etc)
• You get the idea

So should you participate? I asked a few peers this exact question:

The comments I received are valuable recommendations and pearls of wisdom about Giving Tuesday, broken out into: CONS, PROS, PEARLS OF WISDOM.

Giving Tuesday CONS (WARNINGS)

Mary Cahalane

The one-off, or even one day a year, habit is bad for developing relationships between donors and organizations. If you can’t keep donors’ attention with good communications, a giving day isn’t likely to successfully fill that void, anyway.

I suspect strong organizations, with good fundraising programs already in place, could do well with Giving Tuesday as an addition. They’re ready with a strong message. They’ve got the staff to devote to that one day. And they’ve got systems in place to build on the relationships started with the one day.

Smaller organizations? Unless there’s a strong community-wide awareness of and participation in Giving Tuesday, I wouldn’t recommend putting a year-long program aside in order to participate. It’s a tool, and not every tool is right for every organization.

I’d ask:

• Do you have time for a bootcamp? What will get put aside while you’re doing it?
• What will the results of making that time be? Will they be lasting results?

Dennis Fischman

I wrote about ten reasons a nonprofit should not be on Facebook, and it all boiled down to what your nonprofit can and should do first. (https://dennisfischman.com/ten-reasons-your-nonprofit-should-not-be-on-facebook/)

I feel the same way about Giving Tuesday. IF you already take care of your donors as if they were your best friends, and you want to invite them to a party that you and other nonprofits are throwing, then great! But how many nonprofits are really showing the #donorlove that way?

Giving Tuesday PROS (CHEERLEADING)

PRO:

Caroline Avakian

I think one of the best parts of GivingTuesday are the collaborations and partnerships that are forged because of it. I was working at Trickle Up, a global poverty alleviation organization, when GivingTuesday started and we got to publish a few pieces in the Huffington Post based on HuffPo’s partnership with the GivingTuesday campaign and the NGO alliance group, InterAction. It gives smaller NGOs a chance to be a part of something bigger than them. We also forged partnerships with other orgs we were on GivingTuesday coordination calls with. It’s a win-win all around. @CarolineAvakian

Rob Wu

At CauseVox, we have seen the sheer growth of GivingTuesday as the motivating factor to nonprofits trying online fundraising for the first time. By taking part in GivingTuesday, nonprofits learn, in a very short amount of time, how to set impact-based fundraising goals, tell a compelling story, and use social media.

A few case studies from CauseXox:

• Movers & Shakers: National Domestic Violence Hotline’s GivingTuesday Campaign
• Project Renewal Raises Over $77,000 on Giving Tuesday
• Movers & Shakers: Danielle Festa of Grey2k

Kivi Leroux Miller

I was hired last year by a handful of community foundations to teach nonprofits basic communications planning and donor stewardship using both Giving Tuesday and Give Local America as hook. It’s a totally new concepts to at least 75% of orgs in training.

From the Nonprofit Marketing Guide: 5 Ways to Harness the Awesome Fundraising Potential of #GivingTuesday

Joe Waters

I think it’s great at getting nonprofits focused on building a real audience – an army! – and communicating with them via social media.

Pamela Grow

If they’re already focused on the right things, especially building a solid email list, go for it. I love what one of my subscribers did last year for Giving Tuesday.

Julia Campbell

GivingTuesday is a national day of giving and it gets a TON of media coverage. People search on the hashtag all day long. People that may never have made a donation online give for the first time on that day.

It is not something your org should overlook, or sneeze at! You may not raise millions, but you may get new eyeballs on your cause, new ambassadors to spread the word and best of all – new donors!

Buffy Beaudoin-Schwartz

GivingTuesday has grown such that nonprofits have an opportunity to embrace it, and leverage the day as part of a well-planned, overall yearly communications, outreach and development strategy.

Giving Tuesday: PEARLS OF WISDOM

Noland Hoshino

Giving Tuesday and other giving days force a nonprofit organization to sharpen and fine tune their message while competing with other organizations.

Most nonprofit organizations have campaigns that last days or months. Keeping donors attention for that long can be tiresome. A giving day campaign condenses your tactics to just 24-hours with immediate results.

Farra Trompeter

Giving Tuesday has grown in popularity, recognition, and success to a point where I don’t think nonprofits can afford to ignore it.

The challenge lies in figuring out how to plug it into the rest of your communications, especially if you are implementing a year-end appeal or annual fund campaign at the same time.

Rather than create a separate Giving Tuesday campaign, I think most orgs should integrate it into their overall calendar. If you are worried that it might take away from other efforts, consider testing a single channel ask–such as a 24-hour match promoted on Facebook or a selfie sharing campaign (giving voice over money) on Instagram.

If you are worried that asking for money on this day can hurt other efforts, ask for something else. Use Giving Tuesday to ask for time, passion, activism, and other efforts that might engage your donors beyond giving money.

Ehren Foss

A successful Giving Tuesday campaign depends on:

• How much the nonprofit has already adopted these kinds of tactics and technologies (how valuable is learning/training?)
• How well it aligns with their existing strategies and programs.
• How well they can segment and steward their constituents to make sure to ask the right constituents to join them in GivingTuesday in the right ways.

Practice working together as online communications, online fundraising, and major gifts teams. What happens if a major prospect gives to Giving Tuesday or comments on a post? Does your team know how to work together?

Mickey Gomez

Taking part in a broader effort can bring new attention to your nonprofit, whether through donations, education or simple awareness. The messaging around national, state or regional giving is also quite inspiring, and confirms the power of philanthropy by amplifying giving on a single day to maximize quantifiable impact.

Where the sector needs to focus, in my opinion, is on maintaining the momentum AND further developing ongoing communication strategies that respect how donors would like to receive information after taking part in such an initiative.

The Takeaway

Giving Tuesday, like any campaign, is much more successful if you do your homework.

If you’re community isn’t as engaged as you like, maybe Giving Tuesday can be a catalyst to build a stronger community. Success largely depends on how well you plan, your definition of successful participation, and what investment (and sacrifices) you’ll need to make.

Check out these related articles:

The post Is Giving Tuesday a Waste of Time? appeared first on Socialbrite.

By Danielle Daley

My friends over at the Accountability Lab and the ONE campaign are hosting the Honesty Oscars. Every day in the week leading up to the Academy Awards, February 17th to 21st, ONE and Accountability Lab will unveil a category for the Honesty Oscars 2015, an award that honors not Hollywood films, but the creative work of activists and organizations that fight global corruption. Vote for your favorites, and they’ll announce the winners following the Oscars on Monday, February 23rd.

We think it’s great that they’ve hijacked the Oscars in the friendliest and most humanitarian way possible by shining the spotlight on the people and projects that rarely get it.

Please go cast your vote here and consider yourselves a member of the Honesty Oscars Academy!

The post Honesty Oscars: Best Activist in a Leading Role appeared first on Socialbrite.

Facebook is testing a new fundraising app that just might make giving as “social” as liking, commenting, and sharing.

Called “Fundraisers”, the app will include a set of fundraising features for charities and nonprofits:

• Share fundraising campaigns with Page followers
• Use photos and video to tell fundraising stories
• Track progress toward a campaign or project
• Update supporters when fundraising goals are achieved
• Customize donation amounts
• Get donations via credit card or PayPal

But this isn’t the first time Facebook has dabbled with fundraising features:

• In 2012 Facebook recommended a few third-party apps for fundraising.
• In 2013 Facebook tested a Donate Button that never really took off.
• In January of 2015, Facebook launched a Call-to-Action button for Pages that includes a“Donate” option.
• More recently Facebook has partnered with large charities on campaigns like fighting Ebola (below) and the Nepal earthquake.

A Donate Button for the News Feed

Fundraisers puts the donate buttons where it matters – in the News Feed! This lets people donate directly from their news feeds instead of having to visit the Page (which rarely happens).

Below is a fundraiser for the Syrian Refugee Crisis that allows users to choose a specific donation amount. According to Facebook, users will be able to donate and share fundraisers in just a few taps.

And here’s a video demo of the donor experience:

Fundraiser is being tested with Mercy Corps, World Wildlife Fund, and 35 other nonprofits in the U.S. and will expand that list soon. You can sign up to get news about the rollout.

The post A Facebook Donate Button for the News Feed that Might Actually Work! appeared first on Socialbrite.

As a follow-up to my Periscope for Nonprofits Quick Guide, I wanted to focus on real Nonprofit Periscopers, and how they’re using this new tool for social good.

Today, I’m featuring Jennifer Tislerics, the Special Events & Partnerships Coordinator for Gift of Life Michigan. Gift of Life Michigan coordinates organ and tissue donations from deceased donors for the state. Jennifer also handles social media, youth outreach, faith-based programs, workplace outreach, and more.

As a refresher, Periscope is a three month-old, free mobile app that allows any user to live stream from wherever they are. Jennifer bravely responded to our call out for ‘Nonprofit Periscopers’ and she had a lot of great advice to offer in our Q & A.

1) What made you want to try out Periscope? Was it a strategic move as part of a larger social strategy, or did you want to experiment with the app first to see if it would work for your nonprofit?

I saw the Michigan Secretary of State staff using Periscope at a press conference during National Donate Life Month in April. (In Michigan our Secretary of State oversees the DMV, and helps coordinate the state’s organ donor registry.) It seemed like an easy way to engage a broader audience in an event. I watched a few other broadcasts on the iPad and was intrigued by the possibilities to engage distant supporters in real-time. I decided to experiment with it a bit, to see how it might benefit our organization and cause.

2) What event did you use Periscope for?

In late April I used Periscope at a kick-off breakfast event for an annual walk/run event. I plan to use it again at the actual walk/run in late July.

3) What was the experience like? Did you get good feedback from users? Take us through your steps.

It was a rough start, actually. One of the biggest lessons I learned is to use a tripod and get up close to the action – do not carry the iPad around or video from the back of the room. At least not at a seated event – I will probably move around some at the walk/run event. I accidentally stopped the video early (bad finger placement holding the iPad), so had to start fresh with a new video, which our Twitter followers may not have found. Actually, I did a few shorter-than-intended videos. The ones with the most audience traffic had short but interesting titles, which made our video stand out from the crowd.

4) What was engagement like?

Not nearly as many people watched the videos as I had hoped, but it was early on a work-day morning. It was fun to see people in the real-life audience following on Periscope, too, and sending us hearts and positive comments!

5) What did you learn? Any tips to share?

Practice first! Practice on-site. Make sure you’ve got a solid internet connection. Use a tripod. Prepare a few people to talk to you on video beforehand. Promote it in advance so people know to follow you on Twitter to get the link (and any new links you may create after accidentally cutting the video short).

6) What worked and what didn’t? What would you like to see improved?

I wish we could “add on” or continue a previous video, rather than having to create a new one if we accidentally stop the first video. It’s tough typing in a new title in a hurry, trying to rush and get online again. In general, I think Periscope viewers prefer interactive videos rather than “broadcasts” of speeches, although when we video’d a Michigan Supreme Court Justice speaking that got some audience attention!

7) Would you use Periscope again?

Definitely! I plan to at our walk/run on July 25 in Detroit.

8) Did you download the broadcast?

No, I didn’t feel I got a high enough quality video to make that worthwhile. This time.

9) Do you see yourself adding it to your social media strategy?

Yes, if these first few experiences prove successful, or at least promising, we will incorporate it into our strategy.

10) Anything else you want to tell me that I didn’t ask?

Follow @giftoflifemich on Twitter the morning of Saturday, July 25 to get links to our Periscope video(s) and send me feedback! I’m always open to suggestions for improvement.

We will definitely do that, Jennifer, and we’ll send you tons of Periscope hearts for all the great work you are doing at Gift of Life Michigan! Thank you for sharing your Periscope experience with us.

Photo courtesy of Gift of Life Michigan

PS – I will be featuring nonprofits and NGOs using Periscope on this blog, so please let me know in the comments below of any npos you know that are using Periscope to engage their supporters.

The post Nonprofit Case Study: Periscope for Nonprofits appeared first on Socialbrite.

As a consultant and trainer in the nonprofit community, I’ve been waiting with bated breath for the Nonprofit Communications Trends Report. And it’s here! Kivi published the first Nonprofit Communications Trends Report back in 2011, surveying 780 nonprofits.

For the most recent report, Kivi surveyed 1,535 nonprofits – mostly in the US.

Highlights from the 2015 Nonprofit Communications Trends Report are presented in an infographic (below), which includes the following eye-openers:

• Nonprofits no longer have new donor acquisition as a primary goal. Instead, retaining current donors and engaging their communities is becoming more important.
• Communications Directors and Development Directors have conflicting goals. Development, of course, wants to retain and acquire donors. Communications wants to focus less on fundraising and more on brand awareness and engagement.
• Nonprofits are planning on sending more email and direct mail appeals in 2015. 45% of the participants said they will send monthly appeals, and 36% said they will send quarterly direct mail appeals.
• Facebook is still the king of social media channels. 96% of participants have a Facebook page.
• Nonprofits still say their website is the most important communications channel, followed by email and social media. This is as it should be.
• Communications Directors are challenged with lack of time to produce quality content.
• Facebook takes up more time than blogging or email marketing.

Check out the full infograph below, and download your copy of the report here.

The post Nonprofit Communications Trends Report for 2015 appeared first on Socialbrite.

Black Friday sales were down 11% while #GivingTuesday had a banner year!

By Ritu Sharma

The final numbers are rolling in, and by all accounts the three-year-old day dedicated to giving known as #GivingTuesday, is proving once again that Black Friday and Cyber Monday aren’t the only spending days top of mind in our communities.

That the long weekend of frenzied indulgence and gluttony kicked off by Thanksgiving can be bookended with such generosity is heartening.

And the generosity is evident in the numbers. Here are the results from some of the day’s top campaigns:

Nonprofit leaders are humbled and overwhelmed by the results, which continue to be record-breaking: All this while U.S. Black Friday sales dropped 11.3% and Cyber Monday sales were up less than expected at only 8% (despite an increase in online sales), as noted by Mashable.

We reached out to leaders in our network to see their reactions on the success of #GivingTuesday and insights gained from this year’s giving day:

“#GivingTuesday 2014 saw a 36% increase in online giving compared to 2013 with Blackbaud processing more than $26.1m in online donations. There was a 15% increase in the number of nonprofits that received an online donation versus last year and overall transaction volume saw a 50% jump on a year over year basis. 17% of the forms were viewed on mobile platforms indicating the modern donor is increasingly mobile.” – Steven R. MacLaughlin, Director of Product Management at Blackbaud

“Network4Good processed slightly over $4.5 million across all our platforms which is 148% increase in donations over last year. We credit this increase in part to our dedicated efforts this year in enabling and supporting small and medium size nonprofit organizations who can’t participate at the same level as nonprofits with large marketing budgets. We provided extensive training, tools and resources to small and medium size nonprofits to enable them to participate in the annual day of giving.” – Jamie McDonald, Chief Giving Officer, Network for Good

“Each year for Razoo’s #GivingTuesday we try to improve the effectiveness of the prize structure to maximize nonprofit and donor engagement. Compared to last year’s results, with 30% more nonprofits participating, we experienced a 67% increase in the number of donors, a 62% increase in online donations and a 49% increase in the average number of visitors per hour, all contributing to a $1,775,511 day – a 56% increase over last year.” – Robert Lotinsky, Executive Director, Razoo Foundation

Crowdrise has been a really good, very effective partner in getting the word out for, and raising money for, a bunch of good orgs. The combined effort with #givingTuesday has been even more successful. I’ve got a really good team, and they let me know this is solidly in my wheelhouse, that’s how it started for me. – Craig Newmark, Founder of Craigslist and Craigconnects

“Nonprofits who raised money through Salsa on #GivingTuesday in both 2013 and 2014 saw an incredible increase of 47% year-over-year. Even though we have done a lot of education in the community and published data demonstrating that #GivingTuesday works and doesn’t share shift year-end dollars, we still are only seeing about 10% of Salsa client participating this year. We’d like to see that number and the overall #GivingTuesday movement continue to grow.” –Christine Schaefer, VP, Community, Product & Marketing for Salsa.

Henry Timms, executive director of the 92Y and founder of Giving Tuesday, told Mashable. “Around the world people came together for causes they care about. This is enabled by social media, but driven by compassion.”

Indeed, compassion is the motivator, but the democratization of philanthropy social media offers has expanded the reach of all nonprofits who understand that many small donations are as important as a few extraordinary gifts.

But not everyone is inspired.

Critics Seek “Perfect” Solutions

Tom Watson, president of CauseWired LLC, calls himself a “friendly skeptic” in thepiece he wrote for Forbes, but does admit he may have been “under-valuing one key factor: people are participating.” That fact is clear.

Peter Panepento, principal at Panepento Strategies, formerly with The Chronicle of Philanthropy and the Council on Foundations isn’t content to accept the success of #GivingTuesday without pushing for more.

He writes on LinkedIn:

“…GivingTuesday rewards the charities that already have the biggest networks, the most prominent corporate supporters and celebrity spokespeople, or the most clever attention-grabbing gimmick. This isn’t necessarily a bad thing. But it’s also not going to cure cancer, reduce hunger, or improve pre-K education.”

Actually, #GivingTuesday may ultimately do all of those things – who’s to say? – though not overnight. But that wasn’t what the day was designed for anyway. The idea, right from the #GivingTuesday website, was to create a global movement, a “day dedicated to giving back… to celebrate generosity and to give.”

And to that end the day has succeeded, and everyone who took to social media, opened their hearts, opened their wallets, and made the time to volunteer, to donate, and to CARE deserves to celebrate that success without having to ask, “Did I do enough?” Because if you did SOMETHING where before you did nothing, then the answer is yes.

#GivingTuesday is not strictly about money.

Then, there are those who are concerned about donor fatigue from being asked to donate repeatedly by hundreds of causes and bombarded on social channels. To them, I say, it hasn’t stopped people from celebrating Thanksgiving and over-indulging that day or stopped people from spending on things they really don’t need. GivingTuesday as a day to celebrate giving and caring provides a balance to all that consumerism that we usually kick off our holidays with. It is an alternative way, though in our face, to bring back the spirit of caring and giving to the holidays. I’d personally rather be tired from giving and making a difference than getting obese or spending beyond my means.

Celebrating the Broader Impact

Beth Kanter notes, “GivingTuesday founder Henry Timms and Aaron Sherinian and the #GT early leaders approached it with a true network mindset. They did not wish to prescribe how nonprofits, individuals, companies, and others should participate – but they held the space, facilitated connections, and provided the platform for the network to participate in the way that was the right fit to celebrate the day. They offered us a buffet of options – and allowed us to pick and choose how to celebrate.”

In other words, there are other ways to be of service.

For example, we at Social Media for Nonprofits did not fundraise this year. We opted instead to participate by amplifying and supporting our partners in their efforts, rather than competing with them.

It was a thoughtful and deliberate decision on our part to use our resources in this way, lending our voice and perspective to several conversations that were taking place in the sector – including a Google Hangout on Air hosted by the #GivingTuesday folks on Growth of Philanthropy Through Digital Media, a community conversation with NTEN (Nonprofit Technology Enterprise Network), and conversations with leaders like Beth Kanter and more.

We gave our full-fledged marketing support to our network and all nonprofits that reached out to us by tweeting their campaigns, retweeting and posting on FB on their behalves.

We expect to launch our own campaign in the spring to provide an opportunity for our community of event attendees, blog post readers, speakers, sponsors, partners and more to participate and support us so we can continue to be a resource to the sector.

We have no doubt that in this way the spirit of #GivingTuesday will continue to reach us and others throughout the year. And we’re celebrating that.

How did you do, nonprofits? Was #GivingTuesday all you hoped for and more? What strategies worked or didn’t work? Share your success with us!

—

Ritu Sharma is the CEO of Social Media for Nonprofits, an organization committed to bringing social media education to nonprofits worldwide. She speaks frequently around the world on a variety of topics in the nonprofit and social media spheres with a passion for effecting social change through social technologies. She blogs at the Huffington Post on the intersection of social media, social change and leadership and at Social Media for Nonprofits. Follow Ritu at here LinkedIn or on Twitter at @ritusharma1

The post Initial reports for #GivingTuesday indicate astounding success! appeared first on Socialbrite.

3 reasons I’ve decided to embrace this campaign — and why you should, too

Target audience: Nonprofits, cause organizations, foundations, NGOs, social enterprises, businesses, educators, journalists, general public.

As you all likely know by now, the ALS #IceBucketChallenge is taking your Facebook news feed by storm. Your friends, colleagues, heck, even your grandmother might have been nominated to dump a bucket of cold water and ice on her head in the name of charity. And in this case, it’s a very good cause. ALS is Amyotrophic Lateral Sclerosis, also referred to as Lou Gehrig’s disease,a neurodegenerative disease characterized by muscle spasticity, rapidly progressive weakness due to muscle atrophy, and difficulty in speaking, swallowing, and breathing.

As a social media consultant working with social causes and nonprofits, I have taken great delight in the virality of this meme all in the name of a disease that gets very little attention and fundraising dollars.

Along with most social media memes or “viral schemes” comes the cynicism and the naysayer backlash — and I get it. I do. But the proof is in the numbers. Last year, the ALSA.org raised $1.9 million in contrast to this year’s $31.5 million, and that number is growing by the millions every day.

Here are three reasons I’ve decided not to be a cynic and embrace this challenge, and why you should too:

1Peer pressure and egoism have always been central themes in philanthropy and successful fundraising. If you’ve ever attended a nonprofit board meeting, you’ll see these two elements in play quite often and to great effect. Altruism isn’t selfless. It never has been and probably never will be. The ALS #IceBucketChallenge is no different. It’s just in your face more.

2The rise in social media has contributed to what many call, “armchair activism,” “slacktivism” or “clicktivism.” These words are pejorative terms that describe minimal effort, “feel-good” measures, in support of an issue or cause, that have little effect other than to make the person doing it feel like they have contributed. The bottom line is that “clicktivism” does build greater awareness and can be the potential first rung in the donor engagement ladder. It’s also cultivating a generation of future philanthropists and do-gooders.

There’s a reason why so many of the millennial generation are going into philanthropic careers or finding ways of incorporating good works into their daily lives. I think the rise in these types of online social good campaigns that flood our news feeds have a huge part to play in this phenomenon. The ALS #IceBucketChallenge is a perfect example of this.

3Building awareness is critically important. Yes, donation dollars trump all but there’s a reason nonprofits have communications and marketing departments. These teams are charged with not only raising money online but also building awareness and community for their cause. It’s the first step in creating a consistent and renewable supporter and donor base that’s loyal and motivated.

What’s your take on the ALS #IceBucketChallenge?

The post My take on the ALS #IceBucketChallenge appeared first on Socialbrite.

Tips to make Facebook work harder for your website

Target audience: Nonprofits, cause organizations, foundations, NGOs, social enterprises, businesses, educators, journalists, general public.

How you reach people is not limited to your Facebook Page.

You reach people with your e-mails, your YouTube videos, mentions in the local newspaper.

And you reach people with your website content.

In the same way that people share your Facebook Page updates with their friends (via likes, comments and shares), they can also share your website content. For example, someone sharing a blog post by clicking a Like button. With both a Facebook Page and a blog, your ability to reach people gets amplified!

7 Facebook hacks for your website

Think about how your webpages look on Facebook.

• Is it easy for people to share your website content on Facebook?
• Do you know what links look like in the NewsFeed?

If you said “no” to both of these questions (or don’t know the answers), you’ll find these seven tips useful:

1) Add Facebook Like Buttons to Content

We all know the like button. A single click generates a story in the news feed, which is great for website traffic! To add the Facebook like button to content, follow these steps:

• Visit the like button plugin page.
• Configure as shown
• Note preview
• Click “Get Code”
• Add code to webpage

If you use WordPress, check out the Facebook Plugin.

2) Embed Facebook Sharing in Text and Images

Let’s say that you write a blog post about an upcoming event. In addition to having a like button for the post, you embed a call-to-action for people to share the event on Facebook. When people click on it, a Facebook sharing window appears.

To embed Facebook sharing in text and images, follow these instructions:

• Visit https://www.facebook.com/sharer/sharer.php?u=
• Enter your website after the equal sign (?u=)
• Embed URL into text or image (target new window)
• Test sharing

3) Optimize Images for Facebook Link Posts

Link images are now bigger in the News Feed (desktop and mobile), which means that your website images are now more important than ever!

Some guidelines for your images:

• Facebook’s default image is the largest one associated with the URL
• Images that are at least 1200 x 627 pixels look awesome on Facebook – desktop (full screen) AND mobile
• Aspect ratio for all link images is 1.9:1 (1200 X 627 pixels)

Note: If you plan on posting links as photos, huge images will also look beautiful in full screen.

4) Debug Your Website for Facebook Graph

You also want to make sure that your website code plays nicely with Facebook. You can run a quick audit with the Facebook Debugger:

• Enter your URL
• Click Debug
• Show the results to a developer
• Keep in mind that you may need a web developer to help you

5) Track Facebook with Google Analytics

Make sure you’re tracking how people share your website content on Facebook with Google analytics. You can quickly see your most popular content on Facebook by following the instructions below.

• Visit Google Analytics
• Click on Acqusition
• Click on Social
• Click on Facebook

6) Embed Top-Performing Posts

You may already know that you can embed Facebook updates into a webpage or blog post. But are you doing it? If not, try it – you’ll kill two birds with one stone:

• Increase reach for your best Facebook Page updates
• Source blog content that’s already been vetted by your Facebook fans

7) Make a Likebox Web page

Most marketers use the LikeBox to turn website visitors into Facebook fans. But with a few tweaks, you can use to highlight your latest Facebook Page updates on a single webpage. This “Likebox webpage” increases reach for your Facebook Page updates, and gives your website visitors content that’s awesome.

What do you think? Have you used any of these tips for your website? If so, let us know in the comments below.

The post 7 Facebook hacks to make your website more shareable appeared first on Socialbrite.

Milaap creates sustainability by blending crowdfunding and micro lending

Target audience: Nonprofits, cause organizations, foundations, NGOs, social enterprises, educators, journalists, general public.

Icould begin this post by regurgitating any number of statistics on the sensory and information overload we all experience these days, but I won’t. We all know that that’s the world we live in. Technology has really broken down barriers to information and while that’s mostly a good thing, it can be really overwhelming as well.

As a result, breaking through the digital clutter these days is tough. So what do you do when your cause depends on you doing just that? How do you make sustainable giving a reality, so that both your cause and supporters benefit?

Milaap (disclosure: my client) is a unique online platform that blends crowdfunding with micro lending, giving people from around the world the ability to both lend and/or create personal fundraisers for India’s working poor. These micro loans – which start as low as $25 and are repaid in full at the end of the loan term – fund projects in fields as diverse as energy, water, and education. To date, Milaap has a 98% repayment rate, which is quite remarkable.

Here are three ways Milaap is socializing and changing the face of giving:

1. Anyone who gives through Milaap can set up a fundraiser for a project they are touched by. But here’s where it gets interesting; you can make these fundraisers social. In other words, you can bring your community in, asking them to join you in lending to this specific project, telling them why. So, all of a sudden, you don’t just have one person fundraising, you have 3, or 6, or 19… the possibilities are endless! Takeaway: Many hands do make light work. When you encourage people to involve their communities, you grow your own at the same time. This is what has enabled Milaap, over the last four years, to raise $1.6 million, give out almost 13,000 loans and take close to 50,000 people from oppression to opportunity.

2. What I really like about giving through Milaap is that the money you give is a loan—not a donation. While this in no way negates making donations to nonprofits, I think it’s a really smart approach. With the immense donor fatigue we all experience, it’s refreshing to know you will get your money back once the loan matures (unless you choose to relend it, of course, which many people do). As a small business owner myself, I love that approach, as there is accountability built into the process. Takeaway: Elevate your supporters’ investment of time and energy in your cause. Showing them the end-recipients are equally invested is a great way to do so.

3. The best way to touch someone’s heart is by telling them a story. And Milaap has great stories to tell—of its borrowers, of its supporters, of its employees and partners. It has a really rich content bank, especially of visual assets. But what it does very well is let its borrowers stories speak for themselves. I defy anyone to not be moved by the video above we put together for its flagship campaign in 2014, the #HopeProject. Takeaway: Stories work best when they come straight from the source. As much as possible, let those in your stories tell them.

Today is Milaap’s fourth birthday. To celebrate, it is hosting a round-the-clock, global online conversation on sustainable giving, and I do hope you’ll join. Here’s more on today’s #Milaap4Hope event (it’s very easy to join, just log onto the respective platform based on which event catches your fancy, and follow/use that hashtag).

If we all do our part, we can change the face of giving.

The post 3 ways Milaap is changing the face of giving appeared first on Socialbrite.