Socialbrite https://www.socialbrite.org Social media for nonprofits Sun, 29 Jan 2023 16:30:29 +0000 en-US hourly 1 https://www.socialbrite.org/wp-content/uploads/2019/07/cropped-favicon-socialbrite-32x32.jpg Socialbrite https://www.socialbrite.org 32 32 How to write your best fundraising emails https://www.socialbrite.org/2019/03/25/how-to-write-your-best-fundraising-emails/ Mon, 25 Mar 2019 12:00:19 +0000 http://www.socialbrite.org/?p=24490 Whether face to face, by email, or with trained carrier pigeons, how you ask for donations makes or breaks your fundraising campaign (note: carrier pigeons are a guaranteed attention-getter). Your message, and how it makes your potential donor feel is mission-critical. If they feel nothing, they will give nothing.

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John HaydonWhether face to face, by email, or with trained carrier pigeons, how you ask for donations makes or breaks your fundraising campaign (note: carrier pigeons are a guaranteed attention-getter).

Your message, and how it makes your potential donor feel is mission-critical. If they feel nothing, they will give nothing.

But let’s face it, writing effective fundraising emails is not easy. But it can be done, if you follow a process to develop your own email messages. And if you’re patient.

8 steps to writing a good fundraising email

Here are eight steps you can follow to write or even rewrite fundraising emails for your next campaign:

STEP 1: Tell a good story

best fundraising emails - charitywater

A good story is the foundation of any effective fundraising appeal.

Begin your fundraising appeal with a story that pulls at the reader’s heartstrings. Talk about a real person who benefited from your work.

Make the donor the hero, not your organization.

For example, charity:water talks about a woman who fell down into a well with her baby. And she was stuck in the well for over 2 days! See? Doesn’t that grab your attention?

STEP 2: Make it about them

best fundraising emails - momsrising

Fundraising works best when it’s one to one, between to people who share a common passion.

E-mail is always one-to-one (no one gathers their friends around a computer to read their e-mails). View your fundraising email as a unique opportunity to develop a relationship with someone who wants to receive your emails, and is possibly open to making a donation.

Start by imagining a specific supporter that you’ve met a few times. Write your e-mail as if you’re writing a personal appeal this person.

Tell them why their support is invaluable. Connect their support to the outcome. Use their first name, And write the e-mail in second person narrative (use the word “you”instead of “we” or “I”).

STEP 3: Talk about the money

best fundraising emails - gristGain the trust of potential donors by being transparent about your funding gap (the gap between funds that cover admin costs, and what is needed to pay for specific programs). NPR are masters at this with their on-air fundraisers, which I’m sure you’ve heard.

Their asks usually go something like this: ”Sponsors and grants cover administrative costs, but we need your support to make sure programs like Science Friday continues to reach people like you”.

This approach communicates transparency and responsibility – making donors feel confident about how their dollars will be spent.

STEP 4: Tell them what their money will do

best fundraising emails - jane goodall$50 will not save all the chimpanzees. But it will help, and it is doable. Tell potential donors exactly how the money will be used, and what outcome will result from their $50. This approach helps donors connect the dots between their donation and the outcome they seek.

Another great example is from No Kid Hungry, In their “Build a Breakfast” campaign, they tell potential donors: “For just $40, you can connect a classroom of 20 children with a healthy school breakfast for an entire month”.

best fundraising emails - no kid hungryThis ask is very specific, immediate, and doable! This gives the donor a sense of realistic, personal impact.

STEP 5: Keep it short

No one has time read a long fundraising email. In fact, most people will just skim it first, then either delete it or keep reading. Here are four tips:

    1. Limit paragraphs to 2-3 sentences.
    2. Limit the overall email to 2-3 paragraphs.
    3. Break up the text with headlines.
    4. Enter your email copy into this readability tester.

STEP 6: Ask three times

best fundraising emails - su2cDon’t forget about the call to action! In fact, make sure you ask three times in your fundraising appeal. But don’t just repeat the same phrase over and over.

Ask different ways. For example, at the beginning of the e-mail you can say “you can make a difference”, linking to your donation page. In the second and third paragraph you can ask again: “Join others like yourself to make a difference”. Also, try asking once in between two paragraphs, in bold text.

STEP 7: Tell them they can say no

A good friend, who’s also fundraising consultant, told me her secret to success: People will often give bigger donations when they feel their personal free will is respected.

According to a recent fundraising study, giving people the choice of NOT donating almost doubles the likelihood that they will donate!

STEP 8: Don’t ask for money in the first email

No one likes to be asked to make a donation if they haven’t heard from you in a while. If that’s the case with your nonprofit, your first e-mail should encourage your potential donor to learn more about the campaign.

For example, charitywater often asks supporters to watch a video or read an article, before asking them to raise money.

Leading off with a powerful story says that you’re not all about asking for money, which helps builds trust. It also helps you connect with your potential donor on an emotional level – where fundraising happens.


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Building your nonprofit’s thought leadership capacity https://www.socialbrite.org/2018/07/30/building-your-nonprofits-thought-leadership-capacity-2/ Mon, 30 Jul 2018 21:30:50 +0000 http://www.socialbrite.org/?p=24355  

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Caroline AvakianContent marketing has risen to the forefront in recent years as an important tool (if not the most important) in the nonprofit communication toolbox. It’s about creating great content on your blog, through social media messaging, email, quarterly and annual reports, case studies, whitepapers, etc.

At its core, content marketing is about communicating wisely with your supporters. The nonprofit, social enterprise or organization is providing value by creating and sharing information, innovative ideas, and insights that makes your supporter smarter and in the know. You become a resource. The result, much of the time, is that you earn the trust and loyalty of your supporters and donors. You no longer interrupt them with “messaging” but invite them into a conversation they find value in, that resonates, that they deem worthy of sharing with others, that makes them come back and ultimately invest in you.

The issue with creating great content is that often change-makers and nonprofit leaders are unsure about how to activate the most powerful resource they have: their intellectual capital. Nonprofits can be treasure troves of insights, experience and expertise, just waiting to be unleashed and shared with the world, but often the best of ideas and expertise lies dormant within the walls of an organization.

The Readiness Dance: Share your insights despite the misgivings

There are many reasons why organizations keep their most valuable thoughts and findings internal. I call it the Readiness Dance. People will say, “Our data isn’t completely ready yet – we’re not 100 percent clear internally on our direction with this project,” or something similar. While I completely advocate for presenting breakthrough insights that are research-based and clearly thought out — in fact, that is the essence of true thought leadership — very often it’s more about that “readiness” variable. It’s less about how analyzed the data is and more about how comfortable and confident we are in sharing our ideas and insights with the world.

Thought leadership is one of the most effective and least expensive ways an organization can build awareness of their cause and influence the communities they need to reach.

When nonprofits hone in on their years of experience, research, collaborations and discoveries, they can advance their mission by using those same valuable thoughts and insights to lead. Many people call this thought leadership, and I’d like to see more organizations build their capacity to lead with their thinking.

Especially for smaller to medium-sized nonprofits, thought leadership can be one of the most effective and least expensive ways an organization can build awareness of their cause and support for their ideas and programs, and influence the communities they need to reach, including decision makers, policy makers and donors. By harnessing the power of their collective insights, an organization can shape its thought leadership to inspire and move its supporters to action.

While building a thought leadership program for a nonprofit should be thought of as an organization development exercise and not just a communications/PR job, communications teams often and appropriately lead it.

Below is a short primer to help you get the conversation started with your team. I recommend getting your group together around breakfast (or Google Hangout!) one morning and running them through this little primer. I promise it will get the conversation started and make for an interesting talk about how you approach your work and the insights and ideas that lie just below the surface.

Start with the big idea or revealing insights

Every big idea starts with a vision. It has a strong viewpoint and brings new insights and problem solving to an issue. Ask yourself what original, innovative and valuable perspective you and your organization bring to the table. What do you want to achieve from it?

Overcome culture shock

Effective thought leadership programs are an organizational development function, not just a public relations function. Powerful thought leadership campaigns need to be embedded into the culture of an organization to be truly successful. Teams need to be on board with sharing those ideas and insights with the world. They are your greatest ambassadors. Does your culture support that? If you encounter resistance, ask them what about it makes them uncomfortable?

Tell a great story

Concentrate on telling one focused and clear story and communicate it using channels you know your audience engages with. Social media, online communities, associations, traditional media and speaking events like panels and conferences are all fair game.

Become a resource

People don’t like to be sold things, for the most part — even when what you’re selling is a noble and brilliant cause. That said, they do buy into solutions, expertise and problem solving. Share your insights. Spread your idea. Offer guidance and people will follow.

Inspire action

Powerful thought leadership can inspire people to act. Whatever your idea is, make sure that it is actionable. What do you want people to do? Be brave. Ask for what you want.

What are some of the ways your team is leading the conversation on the issues that drive your cause? I’d love to hear some examples. If you’re not quite there yet, I would love to hear what some of the barriers are that you’ve encountered.

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Facebook news feed overhaul – how your nonprofit can prepare https://www.socialbrite.org/2018/01/31/facebook-news-feed-overhaul-how-your-nonprofit-can-prepare/ Wed, 31 Jan 2018 14:03:53 +0000 http://www.socialbrite.org/?p=24299 Facebook has finally decided to pull the plug on almost all types of public content from pages. Why? Because Mark Zuckerberg wants to make a better Facebook. One with less clickbait, engagement bait, and hopefully less fake news. The News Feed’s goal is shifting from “helping you find relevant content to helping you have more meaningful social interactions.”

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Facebook

John HaydonWell, we all knew this day was coming.

Facebook has finally decided to pull the plug on almost all types of public content from pages.

Why?

Because Mark Zuckerberg wants to make a better Facebook. One with less clickbaitengagement bait, and hopefully less fake news.

The News Feed’s goal is shifting from “helping you find relevant content to helping you have more meaningful social interactions.”

How is the News Feed changing?

To inspire meaningful conversations, the News Feed ranking will now prioritize:

  1. Posts from friends that spark back-and-forth conversations.
  2. Videos and news articles that spark back-and-forth discussion.
  3. Posts from friends and family over posts from Pages.
  4. Posts with longer comments over posts with shorter comments.

Facebook will continue to reduce click bait, engagement bait, and other types of passive content.

Less Buzzfeed quizzes and more posts from mom needing help with Facebook.

Why did Facebook make this change?

First of all, this change shouldn’t be a surprise to anyone. Pages that don’t engage have had diminished exposure in the News Feed for years.

The bottom line is that without happy users, Facebook can’t sell ads. If your posts don’t inspire, Facebook won’t put them in the News Feed.

What does this Facebook News Feed change mean for your nonprofit?

First of all, don’t freak out.

Nonprofits have a clear advantage over consumer brands and businesses. People talk more about the causes they care about more than the clothes they wear.

All these changes to the News Feed require a shift in your nonprofit’s Facebook strategy.

Here are just a few recommendations:

  1. Stop posting passive content: Stop posting content that doesn’t engage. For example, links to your latest blog post, event announcements, or pics from your board retreat (yawn).
  2. Inspire meaningful conversations: Posts that ask followers to share their advice and recommendations will naturally spark more meaningful conversations than that link to your latest blog post. Keep in mind, your followers are waiting to share their own stories, their journey. For example, diabetes organizations should publish more posts that encourage followers to share their own diabetes experiences and tips.
  3. Focus more on Facebook Groups: Be helpful, put the members first, and create meaningful conversations between members. And if your Group is public, make sure it’s connected to your Facebook Page.
  4. Put your Page first: Make sure supporters who want to see your posts see them first in the News Feed. Especially core supporters who might worry about missing posts from your Page.
  5. Mix email and Facebook: If you have an email newsletter, you’re ahead of the game. On a regular basic, feature your most engaging post from the previous week. Invite subscribers to join the conversation by commenting on that specific post. Also a great way to grow your fanbase.
  6. Use Facebook Live to generate massive engagement: Facebook Live video is the #1 type of content on Facebook, getting 6X more reach and engagement than videos and pictures. During your live broadcast, get people commenting by asking for their tips, stories, advice. Read this post for more on getting started with Facebook Live.
  7. Invest in Facebook ads: If you don’t have a Facebook ad budget, you’re really not serious about Facebook. Start investing more in Facebook ads to give your most conversational posts more exposure.
  8. Create content designed to make your fans look awesome: People share content on Facebook, whether it’s a video from your Page or a blog post from your website, because they want to appear entertaining, informed, connected, etc. to their friends. Creating content that helps your supporters achieve this goal leads to more engagement and organic reach.
  9. Share news your people are already talking about. Create meaningful conversations around trending news your community might already be talking about. It’s much easier to join a conversation than it is to start one.

Facebook will always put friends and family first when it comes to the News Feed. The more you adopt the same mindset with your strategy, the more successful you’ll be with Facebook.


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My Friday Edit: Restoring My Faith in Tech https://www.socialbrite.org/2017/06/09/my-friday-edit-restoring-my-faith-in-tech/ https://www.socialbrite.org/2017/06/09/my-friday-edit-restoring-my-faith-in-tech/#comments Fri, 09 Jun 2017 12:44:06 +0000 http://www.socialbrite.org/?p=24215 This week I was re-inspired by technology. It sometimes feels like we spend a lot of time criticizing or glorifying tech, and honestly neither of those descriptions seem or feel right most of the time. But Trickle Up, an international nonprofit, told me a story this week that reminded me of the basics of why […]

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Santorini, Greece/ Courtesy of Shutterstock
Santorini, Greece/ Courtesy of Shutterstock

This week I was re-inspired by technology. It sometimes feels like we spend a lot of time criticizing or glorifying tech, and honestly neither of those descriptions seem or feel right most of the time. But Trickle Up, an international nonprofit, told me a story this week that reminded me of the basics of why technology applied wisely, in collaboration, and with great heart, can be the thing that transforms and improves so many aspects of people’s lives.

The story goes something like this: (via Trickle Up) 

As Lopamudra Manjhi unboxes her smartphone, a smile appears on her face. She delicately holds the phone in her hands, a little uncertain of what to do next.

Over the next couple of hours, she learns. Lopamudra then confidently demonstrates how to switch the phone on, make a call, take photos and videos, and keep it charged. In between, she also manages to take a selfie. “I can do so many things with it,” she says.
Lopamudra is among 1,800 participants in a pilot project, “Mobile Connections to Promote Women’s Economic Development” (M-POWERED), aimed at empowering women living in extreme poverty in eastern India with custom-designed mobile technology. With newfound access to information about weather predictions, market prices, and best practices in cultivation, women become more successful farmers and marketers, and are better equipped to meet their family’s basic needs.

Watch the video to see all of it in action:

 

Facebook is previewing new page templates for nonprofits. If you manage your nonprofit’s FB page, you might have received one or several notifications about it. Here’s a great post that explains it all.

 

How do you excel in a time when modern strategic communications is so rapidly evolving? This piece by The Communications Network talks us through this process: How to Build an Effective, Modern Communications Shop

 

Still looking for a Father’s Day gift? These fancy and soft socks from our friends at Conscious Step are a great option. I have a pair that I love and can tell you they definitely don’t stink – see what I did there? :) Through partnerships with three of the world’s most impactful organizations, their sock box supports the movement against illiteracy, supports solutions for the water crisis, and provides treatment for child malnutrition.

 

In case you missed it, earlier this week I wrote about The Hidden Magic of Conferences.

 

The title of this post made me laugh and the piece within is quite insightful.
How Many Times Can You Mail Your Donors Before They Rise Up and Kill You? Worth a read.

 

You’d Be a Better Communicator If You Weren’t So Afraid of Embarrassing Yourself is an interesting piece by the Science of Us that gives you some key takeaways, advice, and techniques applicable for anyone who has to give a presentation at work, or just wants to connect with their dinner date.

 

A thoughtful piece on how Diversity Without Inclusion Is Only Skin-deep, and can certainly be applied to nonprofit-landia, which can often pride itself on wanting and demanding diversity in the workplace, yet lacks the tools for proper integration and not just representation.

 

The 2017 Global Trend in Giving survey gives us a better understanding of how donors worldwide prefer to give and engage with nonprofits, NGOs, and charities worldwide. You can help out and take the survey here. They also shared their 2017 Global NGO Online Technology Report here.

 

Have a great weekend, everyone.

Caroline Avakian

SOCIALBRITE HEADSHOT

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Building your Nonprofits Thought Leadership Capacity https://www.socialbrite.org/2016/07/07/building-your-nonprofits-thought-leadership-capacity/ Thu, 07 Jul 2016 14:49:58 +0000 http://www.socialbrite.org/?p=24068   By Caroline Avakian Content marketing has risen to the forefront in recent years as an important tool (if not the most important) in the nonprofit communication toolbox. It’s about creating great content on your blog, through social media messaging, email, quarterly and annual reports, case studies, whitepapers, etc. At its core, content marketing is about […]

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 shutterstock_298674425

By Caroline Avakian

Content marketing has risen to the forefront in recent years as an important tool (if not the most important) in the nonprofit communication toolbox. It’s about creating great content on your blog, through social media messaging, email, quarterly and annual reports, case studies, whitepapers, etc.

At its core, content marketing is about communicating wisely with your supporters. The nonprofit, social enterprise or organization is providing value by creating and sharing information, innovative ideas, and insights that makes your supporter smarter and in the know. You become a resource. The result, much of the time, is that you earn the trust and loyalty of your supporters and donors. You no longer interrupt them with “messaging” but invite them into a conversation they find value in, that resonates, that they deem worthy of sharing with others, that makes them come back and ultimately invest in you.

The issue with creating great content is that often change-makers and nonprofit leaders are unsure about how to activate the most powerful resource they have: their intellectual capital. Nonprofits can be treasure troves of insights, experience and expertise, just waiting to be unleashed and shared with the world, but often the best of ideas and expertise lies dormant within the walls of an organization.

The Readiness Dance: Share your insights despite the misgivings

There are many reasons why organizations keep their most valuable thoughts and findings internal. I call it the Readiness Dance. People will say, “Our data isn’t completely ready yet – we’re not 100 percent clear internally on our direction with this project,” or something similar. While I completely advocate for presenting breakthrough insights that are research-based and clearly thought out — in fact, that is the essence of true thought leadership — very often it’s more about that “readiness” variable. It’s less about how analyzed the data is and more about how comfortable and confident we are in sharing our ideas and insights with the world.

Thought leadership is one of the most effective and least expensive ways an organization can build awareness of their cause and influence the communities they need to reach.

When nonprofits hone in on their years of experience, research, collaborations and discoveries, they can advance their mission by using those same valuable thoughts and insights to lead. Many people call this thought leadership, and I’d like to see more organizations build their capacity to lead with their thinking.

Especially for smaller to medium-sized nonprofits, thought leadership can be one of the most effective and least expensive ways an organization can build awareness of their cause and support for their ideas and programs, and influence the communities they need to reach, including decision makers, policy makers and donors. By harnessing the power of their collective insights, an organization can shape its thought leadership to inspire and move its supporters to action.

While building a thought leadership program for a nonprofit should be thought of as an organization development exercise and not just a communications/PR job, communications teams often and appropriately lead it.

Below is a short primer to help you get the conversation started with your team. I recommend getting your group together around breakfast (or Google Hangout!) one morning and running them through this little primer. I promise it will get the conversation started and make for an interesting talk about how you approach your work and the insights and ideas that lie just below the surface.

Start with the big idea or revealing insights

Every big idea starts with a vision. It has a strong viewpoint and brings new insights and problem solving to an issue. Ask yourself what original, innovative and valuable perspective you and your organization bring to the table. What do you want to achieve from it?

Overcome culture shock

Effective thought leadership programs are an organizational development function, not just a public relations function. Powerful thought leadership campaigns need to be embedded into the culture of an organization to be truly successful. Teams need to be on board with sharing those ideas and insights with the world. They are your greatest ambassadors. Does your culture support that? If you encounter resistance, ask them what about it makes them uncomfortable?

Tell a great story

Concentrate on telling one focused and clear story and communicate it using channels you know your audience engages with. Social media, online communities, associations, traditional media and speaking events like panels and conferences are all fair game.

Become a resource

People don’t like to be sold things, for the most part — even when what you’re selling is a noble and brilliant cause. That said, they do buy into solutions, expertise and problem solving. Share your insights. Spread your idea. Offer guidance and people will follow.

Inspire action

Powerful thought leadership can inspire people to act. Whatever your idea is, make sure that it is actionable. What do you want people to do? Be brave. Ask for what you want.

What are some of the ways your team is leading the conversation on the issues that drive your cause? I’d love to hear some examples. If you’re not quite there yet, I would love to hear what some of the barriers are that you’ve encountered.


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3 Core Twitter Strategies That Will Never Die https://www.socialbrite.org/2016/04/04/3-core-twitter-strategies-that-will-never-die/ https://www.socialbrite.org/2016/04/04/3-core-twitter-strategies-that-will-never-die/#comments Mon, 04 Apr 2016 16:42:29 +0000 http://www.socialbrite.org/?p=24038 Twitter followers will be more likely to retweet your content if they like, know, and trust you. But where do you start? How do you develop a strong network on Twitter? One way to think about building a stronger network on Twitter is to focus on three core Twitter strategies: Search-Building, Raft-Building, and Klout-Building   1. Search-Building Twitter […]

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Twitter-birds

john-haydonTwitter followers will be more likely to retweet your content if they like, know, and trust you. But where do you start? How do you develop a strong network on Twitter?

One way to think about building a stronger network on Twitter is to focus on three core Twitter strategies: Search-Building, Raft-Building, and Klout-Building

 

1. Search-Building Twitter Strategies

An important part of any online strategy is search. How will people find you when they want to find you now? How will people discover you when they’re trying to solve a problem?

But how does Twitter help you get found – both on Twitter and Google?

To build your organization’s search profile with Twitter, pay particular attention to the prevalent keywords in each tweet.

  1. Use your focus keywords – especially when tweeting links to your website.
  2. Nurture relationships with key influencers who care about your cause (more on that below).
  3. Tweet hashtags that contain your keywords. Use hashtagify.me to discover the top hashtags for your cause (as shown below).

hashtagify-me-twitter-strategies

2. Klout-Building Twitter Strategies

Although it’s not perfect, Klout is at least one number that quickly tells you if your influence is growing or shrinking. It can also show you who is influential among your network.

You can build Klout on Twitter in a number of different ways, but mostly by creating value for your followers:

  1. Share content that’s valuable. You can’t build Klout if you’re mostly sharing garbage.
  2. Connect with other influencers in your cause who have a high Klout score. Use the Klout extension to display Klout scores on Twitter.com (as shown below).
  3. Starting meaningful discussions by asking questions.
  4. Mention users with high Klout scores in your Tweets.

klout-scores-twitter-strategies

3. Raft-Building Twitter Strategies

Imagine you’re whitewater rafting with a bunch of friend who each have their own rafts. The water is initially calm, but eventually you come to a place in the river where the rapids are much more intense. Being smart, you reach out and grab your friends’ rafts pull them close to you. You tie them all together with a rope, creating one huge raft that will never flip over!

One of the best uses of Twitter is to build a strong community of mutually supportive advocates. For example, peer organizations working towards the same outcome. Together you can accomplish more than each of you can separately.

Start building rafts with these tactics:

  1. Organize key relevant users into Twitter lists. For example, bloggers, advocates, etc.
  2. Retweet the most relevant and engaging tweets (lots-o-retweets) from key users on these lists.
  3. Ask yourself: Besides retweeting, how else can I support their Twitter agendas?
  4. Consider joining or hosting a Twitter chat that benefits the group.

What do you think?

What’s your best Twitter strategy? Post it in the comments below.


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Should Your Nonprofit Use Snapchat? https://www.socialbrite.org/2016/03/16/should-your-nonprofit-use-snapchat/ Wed, 16 Mar 2016 14:02:31 +0000 http://www.socialbrite.org/?p=24032 Snapchat is a mobile app that lets users share photos and videos that are deleted in 24 hours. Snapchat users share snaps (temporary videos and photos) privately with a few friends, or as stories with all their followers. What people love about Snapchat You might be wondering why someone would use a social network that deletes […]

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Screen Shot 2016-03-16 at 9.53.40 AM

john-haydon

Snapchat is a mobile app that lets users share photos and videos that are deleted in 24 hours. Snapchat users share snaps (temporary videos and photos) privately with a few friends, or as stories with all their followers.

What people love about Snapchat

You might be wondering why someone would use a social network that deletes everything they share.

If you’re wondering this, you were probably born before the internet. You never had “that talk” with your parents about being safe online. And you never had to worry about a potential employer digging through your Facebook updates. Which is why millennials love Snapchat.

The best thing about Snapchat is that all posts are deleted by default. So snappers don’t need to worry about an everlasting online persona.

Snapchat explains:

Our default is delete. Conversations are ephemeral unlesssomeone chooses to save or screenshot them. And if they do,we do our best to make the sender aware. Just like a face-to-face conversation content stays impermanent unless someone goes out of their way to record it.

Snapchat by the numbers:

  • Launched in 2011
  • 100 million users
  • 6 billion video views every day
  • 86% of Snapchat’s users fall into the 13 – 37 age range
  • $100,000 is the minimum ad spend for brands.

How nonprofits use Snapchat

There aren’t many nonprofits using Snapchat. But the ones that are using it are pretty damned creative.

For example, DoSomething.org recently published a series of snaps promoting their Everyday Superheroes campaign1. The campaign, which ends March 31st, encourages participants send a card to someone who makes the world a better place.

Their snap story begins with Ricky looking for a special way to show his appreciation for Puppet Sloth:

ricky-do-something

Ricky is encouraged to download an Everyday Superheroes card and give it to Puppet Sloth:

super-power-card-from-dosomething

Puppet Sloth loves his card:

dosomething-puppet-sloth-loves-his-card

Everyone is happy:

dosomething-appreciates-puppet-sloth

Finally, Snapchat followers are encouraged to be part of the story by joining the Everyday Superheroes campaign:

dosomething-snapchat-superpower-cta

How does this campaign benefit the organization?

  • They stay top of mind with followers on their turf (Snapchat).
  • Their followers are reminded that DoSomething.org is cool and creative brand.
  • They grow their list (emails and phone numbers) as followers join the campaign.
  • They leverage exclusivity and urgency (snaps are gone in 24 hours).
  • Participants share the campaign with their friends with their own creative snaps.

So should Your Nonprofit use Snapchat?

During a recent Hump Day Coffee Break we discussed three questions you should answer before jumping on the Snapchat bandwagon:

  • Are YOUR people there? Do your supporters, donors, and volunteers use Snapchat? What percentage of your audience is comprised of millennials?
  • Do you have the bandwidth? Do you have the time and resources to manage yet another social network?
  • How will you add value? What will you share that’s useful? What will you share that’s entertaining?

Here’s the recording from the Snapchat training: 


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2016 Nonprofit Communications Trends [INFOGRAPHIC] https://www.socialbrite.org/2016/01/18/2016-nonprofit-communications-trends-infographic/ Mon, 18 Jan 2016 20:30:41 +0000 http://www.socialbrite.org/?p=23977 By Guest Are you curious how your nonprofit’s marketing stacks up against your peers? Which marketing channels are most important to your peers? Do you share the same challenges faced by your peers? All of these questions are answered in the Nonprofit Marketing Guides’ 2016 Nonprofit Communications Trends Report. Highlights include: Top goals for nonprofit communication […]

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Comm Trends

By Guest

Are you curious how your nonprofit’s marketing stacks up against your peers? Which marketing channels are most important to your peers? Do you share the same challenges faced by your peers?

All of these questions are answered in the Nonprofit Marketing Guides’ 2016 Nonprofit Communications Trends Report.

Highlights include:

  • Top goals for nonprofit communication directors in 2016: brand awareness & engaging community.
  • Your website is still the most important communications channel.
  • Facebook, Twitter and YouTube remain the top three social media sites for nonprofits.
  • Your peers are posting to Facebook at least once a day.
  • The goals of Executive Directors are more aligned with Development than Communications.
  • 59% of nonprofits will pay for Facebook advertising in 2016.
  • Recipe for nonprofit comm success? More dedicated staff, bigger budgets and more internal cooperation.

What’s changed over the past three years?

With 6 years of data, the Nonprofit Communications Trends report also shows how things are changing for the better! For example:

  • Retaining donors has become increasingly important to Executive Directors. Retention is also a top goal for Development and Communications.
  • For Development Directors, retaining donors is now more important than acquiring new donors.1
  • The “Big Six” communications channels – websites, email, social media, in-person events, print marketing, and media relations/PR – won’t change in 2016.

2016-Nonprofit-Communications-Trends-Infographic


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HatchforGood.org helps nonprofits tell their stories https://www.socialbrite.org/2015/07/23/hatchforgood-org-helps-nonprofits-tell-their-stories/ Thu, 23 Jul 2015 13:26:45 +0000 http://www.socialbrite.org/?p=23914 This past Tuesday, I attended the Social Media for Nonprofits Conference in NYC. There’s always great content and discoveries to be made at the #SM4NP Conferences.  They tour around the country and are focused on providing great content and practical, tactical workshops and tools that nonprofits can put to work the next day. Full disclosure: […]

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HatchforGood

Caroline Avakian Headshot final

This past Tuesday, I attended the Social Media for Nonprofits Conference in NYC. There’s always great content and discoveries to be made at the #SM4NP Conferences.  They tour around the country and are focused on providing great content and practical, tactical workshops and tools that nonprofits can put to work the next day. Full disclosure: I’m on their Leadership Council but I still know a good conference when I see one.

One of my favorite presentations came from Jereme Bivins and Jay Geneske from the Rockefeller Foundation. They were presenting one of their latest projects: HatchforGood.org. I had known about HatchforGood for a little while now but hadn’t given it a deep dive yet, so I was super excited to get this in-person primer at the conference.

Well, it’s really pretty great and it’s free. As the site tells us, Hatch acts like a concierge, connecting you to a suite of tools and a growing community to help you leverage storytelling to drive social impact and improve the lives of the poor and vulnerable around the world. The concept being that nonprofit’s stories don’t just materialize—they’re strategically planned, they’re creatively crafted, and they’re designed to achieve measurable outcomes.

Hatch has five sections, each designed to help you strategically craft, curate and share stories to drive social impact. As you answer questions, you are provided with suggested tools, case studies and resources that are customized to your needs. These recommendations will always be saved to your profile so you can access them later.
As you build your storytelling profile, you can explore case studies, look for ideas from storytelling thought leaders and even contribute your own. These resources can also be saved to your profile for later use.

Perhaps one of my favorite parts of Hatch is that it has an ‘Evaluation’ section, which helps you measure the effectiveness and impact of your work. That’s great news for data-driven organizations and an impetus for those who struggle with metrics to wrap their heads around the impact of storytelling.

HATCH

Great storytelling tools that make us smarter as organizations don’t come around often so go ahead, sign up and see how others are telling stories. It may inspire you to explore new ways of telling yours.

Hatch is currently in Beta. You can learn more at HatchforGood.org


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How social media platforms are responding to the Nepal earthquake, and how you can help https://www.socialbrite.org/2015/04/28/how-social-media-platforms-are-responding-to-the-nepal-earthquake-and-how-you-can-help/ Tue, 28 Apr 2015 16:26:23 +0000 http://www.socialbrite.org/?p=23807   By Caroline Avakian / Photo above courtesy of Facebook It was just a few hours after I found out about the devastating Nepal earthquake that I noticed an alert on my Facebook feed that I hadn’t seen before. My colleague who works in Nepal had been marked “Safe” in Facebook’s new “Safety Check” feature, that […]

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By Caroline Avakian / Photo above courtesy of Facebook

It was just a few hours after I found out about the devastating Nepal earthquake that I noticed an alert on my Facebook feed that I hadn’t seen before. My colleague who works in Nepal had been marked “Safe” in Facebook’s new “Safety Check” feature, that instantly let me know how many of my Facebook friends were in the “affected area”, how many had been “marked safe”, and also allowed me to mark myself safe in the event I was in the “affected area”.

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The Safety Check feature was quickly followed up by a “Donate” feature, so if you log into Facebook today, you’ll notice a message at the top of your news feed that lets you donate to International Medical Corpsa humanitarian organization Facebook has partnered with to provide emergency aid. Facebook is also providing matching funds of up to two million to provide immediate and ongoing relief. The IMCs emergency response teams are operating mobile medical units in Nepal, India and Bangladesh, to deliver critically needed medical care and medicines to the regions hardest-hit by the earthquake. They’re distributing hygiene kits, water purification tablets and other supplies to the most devastated areas.

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Additionally,Twitter is helping to raise funds through UNICEF and Apple is asking iTunes users to donate money to the American Red Cross via its iTunes store. The appeal from Apple allows donations from $5 to $200, with 100% of the funds donated being passed anonymously to the Red Cross.

Similarly to Facebook, Google is now providing satellite imagery to aid in the recovery, and has launched a Person Finder to help people know whether or not people are safe who might have been in the earthquake affected areas.

The Person Finder tool is an online database that collates information from emergency responders, and allows individuals to post details about people who have been missing or are found. Additionally, Google.org is donating one million to the emergency response efforts and a gift-matching option will soon be available.

WHAT YOU CAN DO

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The organizations linked above are all doing excellent work in the affected regions, and for those of you who are interested in donating to locally-based organizations, Global Giving (seen in photo above), has compiled a vetted list of community-based organizations that are in the best position to provide long-term support for disaster victims. By funding the relief efforts of local organizations, donations to the Global Giving fund have the potential to build stronger disaster-response capacity, so that these organizations are better equipped to face future disasters. GlobalGiving promises to post reports about how funds have been used and will email these reports to donors and subscribers. A wonderful giving choice if you haven’t made a donation yet. Just click the photo above to go straight to that donate page.

 


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