October 28, 2013

Six human factors that influence virality

aspca

Target audience: Nonprofits, cause organizations, foundations, NGOs, social enterprises, businesses, educators, journalists, general public.

John HaydonWe have a false belief that the Internet make something go viral. Whether something ultimately goes viral hinges mostly on human factors, and not Pinterest or Twitter.

People have been sharing for thousands of years. What’s new is the idea of “viral,” which is really just word of mouth (the oldest and most effective form of marketing) scaled to a massive degree. Plus, only 7 percent of all word-of-mouth marketing happens online.

Jonah Berger, author of Contagious: Why Things Catch On, goes deep into six factors which collectively make the acronym “STEPPS”: Continue reading

October 21, 2013

5 ways to capture emails on your website

5-Places-to-Capture-Emails

Target audience: Nonprofits, cause organizations, foundations, NGOs, social enterprises, businesses, educators, Web publishers, general public.

John HaydonDid you know that on average, email lists for nonprofit organizations are shrinking?

If this is the case with your organization, there are lots of ways to fix the problem, including where to capture emails on your website. Here are five places to consider:

  1. In the sidebar – Add a capture form to the sidebar of every single page inside the site (don’t worry about the home page).
  2. On a subscribe landing page – Create a single page within the site for your email newsletter. On this page, you want to answer questions like “How often do I get an email?” and “What’s in it for me?”. Finally, remove the sidebar on this page. This way visitors will have less distractions when joining your email list.
  3. Continue reading

October 16, 2013

What you need to know about the new Facebook Insights

Target audience: Nonprofits, cause organizations, foundations, NGOs, social enterprises, businesses, educators, journalists, general public.

John HaydonFacebook recently updated Insights with a fresh design given to the reports available to Facebook administrators.

In the 4-minute video above, you’ll get a quick tour of the Overview, Likes, Reach, Visits, Posts and People tabs within Facebook Insights.

They’ve added a new export option to update your custom reporting template.

If you take nothing else away from this, pay particular attention to Engagement rate by Likes, Comments & Shares — I’ll show you how to gauge how you’re doing. Continue reading

October 14, 2013

8 ways to expand your Facebook page reach

Facebook search result

Target audience: Nonprofits, social media managers, cause organizations, foundations, NGOs, social enterprises, businesses, educators, Facebook administrators.

John HaydonThe difference between a Facebook update that gets results, and one that doesn’t is the content. After all, Facebook users primarily share content they find useful and interesting.

But knowing this and actually doing this takes more that just “posting awesome content” – an overused mantra that’s not too helpful.

There are several steps that need to happen before, during and after a post is published: Continue reading

October 9, 2013

Should your nonprofit focus on donor retention or acquisition?

Donor-Retention-or-Acquisition-Which-One-Should-You-Focus-On

Target audience: Nonprofits, cause organizations, foundations, NGOs, social enterprises, businesses, educators, journalists, general public.

Guest post by Annie Lynsen
SmallAct

AnnieLynsenIcame across an article on Lifehacker about applying the 80/20 rule to networking.

The general premise is that you should spend 20 percent of your time cultivating new contacts and 80 percent of your time strengthening the relationships you already have.

Which metrics do you value?

Many of our metrics seem to weigh heavily on the side of acquiring new donors, new names for the list, new event attendees. As a result, I feel like there’s often not enough appreciation, and therefore not enough time devoted to, building relationships with those who are already on our lists. (This can vary, depending on the culture of your organization, of course.) Continue reading

October 7, 2013

6 best practices in making data visualizations

Avoid 3D charts, extend bar charts to zero & other key tips

Target audience: Data designers, metrics and analytics experts, nonprofits, cause organizations, foundations, NGOs, social enterprises, businesses, educators, journalists, general public.

Guest post by Beth Kanter
Beth’s Blog

beth-kanterEarlier this year at the Packard Foundation, I facilitated a peer learning group based on my book Measuring the Networked Nonprofit and focusing on the sense-making step of measurement.

This part of the measurement process is most the fun because it covers visualization, pattern recognition, and reflection. I wanted to take a deeper dive into resources out there that provide useful tips about how to do this step for folks who were not data scientists or data nerds.

I did a quick scan of data visualization resources to look for practical advice on the process of thinking visually and some technical information on what chart to select and data storytelling. Here’s what I discovered. Continue reading