Socialbrite https://www.socialbrite.org Social media for nonprofits Sun, 29 Jan 2023 16:30:29 +0000 en-US hourly 1 https://www.socialbrite.org/wp-content/uploads/2019/07/cropped-favicon-socialbrite-32x32.jpg Socialbrite https://www.socialbrite.org 32 32 Your Donor Sweetheart + My Nonprofit Comms Edit https://www.socialbrite.org/2017/06/02/your-donor-sweetheart-my-friday-edit/ Fri, 02 Jun 2017 13:18:14 +0000 http://www.socialbrite.org/?p=24194 Today is my 10 year wedding anniversary and it got me thinking about how we value and place importance on anniversaries. That the action of acknowledgement is important. It recognizes a significant commitment and bond. It communicates that through the years, I continue to choose you. Pretty big stuff. It then got me thinking about […]

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Today is my 10 year wedding anniversary and it got me thinking about how we value and place importance on anniversaries. That the action of acknowledgement is important. It recognizes a significant commitment and bond. It communicates that through the years, I continue to choose you. Pretty big stuff.

It then got me thinking about how we, as nonprofit communicators and fundraisers, celebrate our donor anniversaries. Do we do it? Is it a choice we make to not do it, if we’re not doing it? And what would that anniversary “love letter” look like?

Here are some thoughts on how I might approach the messaging of that “love letter”:

  • Congratulations on your first donation anniversary! We know that first donation took some faith in us and we acknowledge and appreciate that.
  • Today’s anniversary date is important. On this day, we started a very important relationship. One we value tremendously.
  • Here are three ways in which your continued support of us has made lives better this year.
  • Your commitment to us through the years is never taken for granted, and we’re so happy you’re here with us today.

Do you know any organizations that send out great anniversary emails or outreach? Please let me know in the comments section below!

 

I manage a great learning and resource sharing Facebook Group called Nonprofit Communications Professionals. Come join us!

 

Still pouring through Mary Meeker’s essential 2017 Internet Trends report. HERE are the highlights.

 

Digital Credit: Can it really alleviate poverty? And how do we protect borrowers better?

 

Should Your Nonprofit Livestream Events? As more and more nonprofits dip their toes into livestreaming galas and other events, how do we decide what gets streamed and what doesn’t?

 

Why are so many of us in a rush to create new nonprofits and social enterprises and less resolute to collaborate or join forces with existing organizations doing the same or similar work? What can we do about this phenomenon and how can we be better together? This really thorough piece from SSIR tackles an issue we think about a lot.

 

These are pretty great and funny: 30 Creative Museum 404 Pages. From our friends at Hyperallergic.

 

Happy Friday!

Caroline

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Photo courtesy of Shutterstock/Mallorca, Spain


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The Nonprofit Colleague Gift Guide (Under $20) https://www.socialbrite.org/2016/12/14/the-nonprofit-colleague-gift-guide-under-20/ Wed, 14 Dec 2016 20:14:33 +0000 http://www.socialbrite.org/?p=24112 Photo courtesy of Shutterstock ‘Tis the season for holiday gift exchanges and Secret Santas at the office. If you’re anything like me, picking out the perfect gift can seem daunting amidst the stress of nonprofit year-end donation season, end-of-quarter board meetings, personal travel plans, and other gifts to sort out for friends and family.   […]

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Photo courtesy of Shutterstock

Caroline Avakian Headshot final

‘Tis the season for holiday gift exchanges and Secret Santas at the office. If you’re anything like me, picking out the perfect gift can seem daunting amidst the stress of nonprofit year-end donation season, end-of-quarter board meetings, personal travel plans, and other gifts to sort out for friends and family.

 

So this year I put together a little guide for all the last minute gifts you’ll be happy and not so reluctant to give.

iRing

iRing, $19.99. For that communications colleague that always has their smartphone in hand. The iRing® is an attachable accessory that allows you to comfortably grip your smart device and also functions as a horizontal and vertical stand for your smartphone.

hhnp-3d-book

The Happy Healthy Nonprofit, $21.46  (almost under $20 so I still wanted to include it!) For the Executive Director or CEO wanting to build a happier and healthier work environment but not knowing how to start. The Happy Healthy Nonprofit by Beth Kanter and Aliza Sherman, helps individuals and the nonprofit organizations where they work, how to live and work in more sustainable ways. 

 

facebookcoffeemug

“Like” Mug, $12.99 (Also comes in ‘tea’ version) For that social media intern you want to include and who always goes above and beyond for the cause.

 

61zYEf7elqL._SL1000_

Aromatherapy Oil Diffuser, $19.99. For the fundraiser who may need a little zen this time of year.

 

$_12

Tech Gloves, $9.99. For the IT staffer who always has the latest gadgets, these allow you to use your touchscreen devices without having to remove your gloves. Also, these wear nicely on either men or women.

 

BM6B5016__04725.1474922763.450.800

Raven + Lily notecard set, $16. For that mission-minded program officer.

Raven + Lily sells eco-friendly products made by marginalized women in developing nations. Purchasing one of the company’s items helps provide these women with sustainable income.

 

17276666

Pentel Fine Point Color Pen Set – 36 Assorted Colors, $20.99 For the Finance Director, CFO, controller, or accountant in your work life who spends many hours marking up spreadsheets or going over your travel expenses with you.

Wishing you all a happy, healthy holiday season!


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3 Tips To Get the Most Out Of Conferences https://www.socialbrite.org/2016/09/01/3-tips-to-get-the-most-out-of-conferences/ Thu, 01 Sep 2016 18:02:23 +0000 http://www.socialbrite.org/?p=24077 Photo courtesy of Mashable Social Good Summit Post by Caroline Avakian Fall conference season is getting underway, so I wanted to share a few helpful tips to help manage and maximize your time spent at a conference(s). You’ll be glad you set these in motion when you get back from your next event. Start with the end in mind […]

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Photo courtesy of Mashable Social Good Summit

Post by Caroline Avakian

Fall conference season is getting underway, so I wanted to share a few helpful tips to help manage and maximize your time spent at a conference(s). You’ll be glad you set these in motion when you get back from your next event.

Start with the end in mind

1What are the top three things you want to get out of this conference? Is it meeting a particular attendee or speaker? Is it networking or gaining a better understanding of how to create a social media strategy for your nonprofit? The more specific you are, the more likely you are to walk out of that conference feeling satisfied and accomplished.

Use your business cards to their fullest potential

2In the flurry of meet and greets, it is likely you’ll get home and won’t remember half of who those cards are from. To remedy this, think of one actionable item for each person you meet. Then write it on their business card before you walk out of the room.

Lessons learned

3Take a minute and write down the three things you learned after each conference session attended. It will all seem like less of a blur once you get back home and you’ll be able to take action on the items that really stood out. A plus, is that you can also share these lessons with colleagues who are interested.

BONUS TIP! 

If you’re on Twitter, following the conference hashtag and live tweeting are great ways to stay up-to-date and participate in conference learnings and conversations. This is also a great way to make new connections and even network with other tweeting attendees.

Happy September!

What are some of your favorite conference-going tips?

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Is Giving Tuesday a Waste of Time? https://www.socialbrite.org/2016/06/14/is-giving-tuesday-a-waste-of-time/ Tue, 14 Jun 2016 18:17:04 +0000 http://www.socialbrite.org/?p=23936 By Edgar Rodriguez Is Giving Tuesday a waste of time? Good question, right? First of all, the data says it’s been hugely successful in the past. Over 15,000 nonprofits participated last year, raising over $45 million. Yes, some nonprofits probably raised very little money. But Giving Tuesday is NOT just a 24-hour fundraising campaign. It’s a movement that your supporters […]

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GivingTuesday

By Edgar Rodriguez

Is Giving Tuesday a waste of time? Good question, right?

First of all, the data says it’s been hugely successful in the past. Over 15,000 nonprofits participated last year, raising over $45 million.

Yes, some nonprofits probably raised very little money. But Giving Tuesday is NOT just a 24-hour fundraising campaign. It’s a movement that your supporters are embracing, more and more each year.

How did your nonprofit do last year?

If you participated in Giving Tuesday before, you can look at several metrics to judge your past success.

Depending on your goals, you can look at:

  • Total donations ($)
  • Number of new donors acquired
  • Number of current donors who gave
  • Number of new emails acquired
  • Number of people who engaged with campaign (clicks, conversions, shares)
  • Engagement with follow up messages (email, social, etc)
  • You get the idea

So should you participate? I asked a few peers this exact question:

why give tuesday is not a waste of your time

The comments I received are valuable recommendations and pearls of wisdom about Giving Tuesday, broken out into: CONS, PROS, PEARLS OF WISDOM.

 

Giving Tuesday CONS (WARNINGS)

Mary Cahalane

The one-off, or even one day a year, habit is bad for developing relationships between donors and organizations. If you can’t keep donors’ attention with good communications, a giving day isn’t likely to successfully fill that void, anyway.

I suspect strong organizations, with good fundraising programs already in place, could do well with Giving Tuesday as an addition. They’re ready with a strong message. They’ve got the staff to devote to that one day. And they’ve got systems in place to build on the relationships started with the one day.

Smaller organizations? Unless there’s a strong community-wide awareness of and participation in Giving Tuesday, I wouldn’t recommend putting a year-long program aside in order to participate. It’s a tool, and not every tool is right for every organization.

I’d ask:

  • Do you have time for a bootcamp? What will get put aside while you’re doing it?
  • What will the results of making that time be? Will they be lasting results?

Dennis Fischman

I wrote about ten reasons a nonprofit should not be on Facebook, and it all boiled down to what your nonprofit can and should do first. (https://dennisfischman.com/ten-reasons-your-nonprofit-should-not-be-on-facebook/)

I feel the same way about Giving Tuesday. IF you already take care of your donors as if they were your best friends, and you want to invite them to a party that you and other nonprofits are throwing, then great! But how many nonprofits are really showing the #donorlove that way?

Giving Tuesday PROS (CHEERLEADING)

PRO:

Caroline Avakian

I think one of the best parts of GivingTuesday are the collaborations and partnerships that are forged because of it. I was working at Trickle Up, a global poverty alleviation organization, when GivingTuesday started and we got to publish a few pieces in the Huffington Post based on HuffPo’s partnership with the GivingTuesday campaign and the NGO alliance group, InterAction. It gives smaller NGOs a chance to be a part of something bigger than them. We also forged partnerships with other orgs we were on GivingTuesday coordination calls with. It’s a win-win all around. @CarolineAvakian

Rob Wu

At CauseVox, we have seen the sheer growth of GivingTuesday as the motivating factor to nonprofits trying online fundraising for the first time. By taking part in GivingTuesday, nonprofits learn, in a very short amount of time, how to set impact-based fundraising goals, tell a compelling story, and use social media.

A few case studies from CauseXox:

Kivi Leroux Miller

I was hired last year by a handful of community foundations to teach nonprofits basic communications planning and donor stewardship using both Giving Tuesday and Give Local America as hook. It’s a totally new concepts to at least 75% of orgs in training.

From the Nonprofit Marketing Guide: 5 Ways to Harness the Awesome Fundraising Potential of #GivingTuesday

Joe Waters

I think it’s great at getting nonprofits focused on building a real audience – an army! – and communicating with them via social media.

Pamela Grow

If they’re already focused on the right things, especially building a solid email list, go for it. I love what one of my subscribers did last year for Giving Tuesday.

Julia Campbell

GivingTuesday is a national day of giving and it gets a TON of media coverage. People search on the hashtag all day long. People that may never have made a donation online give for the first time on that day.

It is not something your org should overlook, or sneeze at! You may not raise millions, but you may get new eyeballs on your cause, new ambassadors to spread the word and best of all – new donors!

Buffy Beaudoin-Schwartz

GivingTuesday has grown such that nonprofits have an opportunity to embrace it, and leverage the day as part of a well-planned, overall yearly communications, outreach and development strategy.

Giving Tuesday: PEARLS OF WISDOM

 

Noland Hoshino

Giving Tuesday and other giving days force a nonprofit organization to sharpen and fine tune their message while competing with other organizations.

Most nonprofit organizations have campaigns that last days or months. Keeping donors attention for that long can be tiresome. A giving day campaign condenses your tactics to just 24-hours with immediate results.

Farra Trompeter

Giving Tuesday has grown in popularity, recognition, and success to a point where I don’t think nonprofits can afford to ignore it.

The challenge lies in figuring out how to plug it into the rest of your communications, especially if you are implementing a year-end appeal or annual fund campaign at the same time.

Rather than create a separate Giving Tuesday campaign, I think most orgs should integrate it into their overall calendar. If you are worried that it might take away from other efforts, consider testing a single channel ask–such as a 24-hour match promoted on Facebook or a selfie sharing campaign (giving voice over money) on Instagram.

If you are worried that asking for money on this day can hurt other efforts, ask for something else. Use Giving Tuesday to ask for time, passion, activism, and other efforts that might engage your donors beyond giving money.

Ehren Foss

A successful Giving Tuesday campaign depends on:

  • How much the nonprofit has already adopted these kinds of tactics and technologies (how valuable is learning/training?)
  • How well it aligns with their existing strategies and programs.
  • How well they can segment and steward their constituents to make sure to ask the right constituents to join them in GivingTuesday in the right ways.

Practice working together as online communications, online fundraising, and major gifts teams. What happens if a major prospect gives to Giving Tuesday or comments on a post? Does your team know how to work together?

Mickey Gomez

Taking part in a broader effort can bring new attention to your nonprofit, whether through donations, education or simple awareness. The messaging around national, state or regional giving is also quite inspiring, and confirms the power of philanthropy by amplifying giving on a single day to maximize quantifiable impact.

Where the sector needs to focus, in my opinion, is on maintaining the momentum AND further developing ongoing communication strategies that respect how donors would like to receive information after taking part in such an initiative.

The Takeaway

 

Giving Tuesday, like any campaign, is much more successful if you do your homework.

If you’re community isn’t as engaged as you like, maybe Giving Tuesday can be a catalyst to build a stronger community. Success largely depends on how well you plan, your definition of successful participation, and what investment (and sacrifices) you’ll need to make.

Check out these related articles:


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Honesty Oscars: Best Activist in a Leading Role https://www.socialbrite.org/2016/02/19/honesty-oscars-2015-best-activist-in-a-leading-role/ Fri, 19 Feb 2016 14:01:32 +0000 http://www.socialbrite.org/?p=23771 By Danielle Daley My friends over at the Accountability Lab and the ONE campaign are hosting the Honesty Oscars. Every day in the week leading up to the Academy Awards, February 17th to 21st, ONE and Accountability Lab will unveil a category for the Honesty Oscars 2015, an award that honors not Hollywood films, but […]

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2015-honesty-oscars

By Danielle Daley

My friends over at the Accountability Lab and the ONE campaign are hosting the Honesty Oscars. Every day in the week leading up to the Academy Awards, February 17th to 21st, ONE and Accountability Lab will unveil a category for the Honesty Oscars 2015, an award that honors not Hollywood films, but the creative work of activists and organizations that fight global corruption. Vote for your favorites, and they’ll announce the winners following the Oscars on Monday, February 23rd.

We think it’s great that they’ve hijacked the Oscars in the friendliest and most humanitarian way possible by shining the spotlight on the people and projects that rarely get it.

Please go cast your vote here and consider yourselves a member of the Honesty Oscars Academy!


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(VIDEO) Leveraging Periscope App for Social Good https://www.socialbrite.org/2015/07/27/video-leveraging-periscope-app-for-social-good/ https://www.socialbrite.org/2015/07/27/video-leveraging-periscope-app-for-social-good/#comments Mon, 27 Jul 2015 13:22:28 +0000 http://www.socialbrite.org/?p=23925 As a follow-up to my post on Periscope for Nonprofits: A Quick Guide & Review, I gave a video interview last week with Stephen Shattuck from Bloomerang. The interview covers how nonprofits can leverage Periscope – Twiiter’s new live streaming mobile app – to better reach and communicate with their supporters and donors. I’ve been getting […]

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Caroline Avakian Headshot finalAs a follow-up to my post on Periscope for Nonprofits: A Quick Guide & Review, I gave a video interview last week with Stephen Shattuck from Bloomerang. The interview covers how nonprofits can leverage Periscope – Twiiter’s new live streaming mobile app – to better reach and communicate with their supporters and donors.

I’ve been getting so many questions, and there’s been so much interest in this new app from the nonprofit community, that I thought posting this video Q and A would be an additional way to get the Persicope basics down, as well as some best practices and ideas on how your nonprofit can put Periscope to work.

Is your nonprofit using Periscope? Let me know in the comments! I’m doing a series of early case studies on Periscope for Nonprofts, and would love to feature how your nonprofit is leveraging Periscope for social or environmental good.


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Nonprofit Case Study: Periscope for Nonprofits https://www.socialbrite.org/2015/07/10/nonprofit-case-study-periscope-for-nonprofits/ https://www.socialbrite.org/2015/07/10/nonprofit-case-study-periscope-for-nonprofits/#comments Fri, 10 Jul 2015 13:11:31 +0000 http://www.socialbrite.org/?p=23879 As a follow-up to my Periscope for Nonprofits Quick Guide, I wanted to focus on real Nonprofit Periscopers, and how they’re using this new tool for social good. Today, I’m featuring Jennifer Tislerics, the Special Events & Partnerships Coordinator for Gift of Life Michigan. Gift of Life Michigan coordinates organ and tissue donations from deceased donors for […]

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Case study series - gift of lfe

Caroline Avakian Headshot finalAs a follow-up to my Periscope for Nonprofits Quick Guide, I wanted to focus on real Nonprofit Periscopers, and how they’re using this new tool for social good.

Today, I’m featuring Jennifer Tislerics, the Special Events & Partnerships Coordinator for Gift of Life Michigan. Gift of Life Michigan coordinates organ and tissue donations from deceased donors for the state. Jennifer also handles social media, youth outreach, faith-based programs, workplace outreach, and more.

As a refresher, Periscope is a three month-old, free mobile app that allows any user to live stream from wherever they are. Jennifer bravely responded to our call out for ‘Nonprofit Periscopers’ and she had a lot of great advice to offer in our Q & A.

1) What made you want to try out Periscope? Was it a strategic move as part of a larger social strategy, or did you want to experiment with the app first to see if it would work for your nonprofit?

jennifer TislericsI saw the Michigan Secretary of State staff using Periscope at a press conference during National Donate Life Month in April. (In Michigan our Secretary of State oversees the DMV, and helps coordinate the state’s organ donor registry.) It seemed like an easy way to engage a broader audience in an event. I watched a few other broadcasts on the iPad and was intrigued by the possibilities to engage distant supporters in real-time. I decided to experiment with it a bit, to see how it might benefit our organization and cause.

2) What event did you use Periscope for?

In late April I used Periscope at a kick-off breakfast event for an annual walk/run event. I plan to use it again at the actual walk/run in late July.

3) What was the experience like? Did you get good feedback from users? Take us through your steps.

It was a rough start, actually. One of the biggest lessons I learned is to use a tripod and get up close to the action – do not carry the iPad around or video from the back of the room. At least not at a seated event – I will probably move around some at the walk/run event. I accidentally stopped the video early (bad finger placement holding the iPad), so had to start fresh with a new video, which our Twitter followers may not have found. Actually, I did a few shorter-than-intended videos. The ones with the most audience traffic had short but interesting titles, which made our video stand out from the crowd.

4) What was engagement like?

Not nearly as many people watched the videos as I had hoped, but it was early on a work-day morning. It was fun to see people in the real-life audience following on Periscope, too, and sending us hearts and positive comments!

5) What did you learn? Any tips to share?

Practice first! Practice on-site. Make sure you’ve got a solid internet connection. Use a tripod. Prepare a few people to talk to you on video beforehand. Promote it in advance so people know to follow you on Twitter to get the link (and any new links you may create after accidentally cutting the video short).

6) What worked and what didn’t? What would you like to see improved?

I wish we could “add on” or continue a previous video, rather than having to create a new one if we accidentally stop the first video. It’s tough typing in a new title in a hurry, trying to rush and get online again. In general, I think Periscope viewers prefer interactive videos rather than “broadcasts” of speeches, although when we video’d a Michigan Supreme Court Justice speaking that got some audience attention!

7) Would you use Periscope again?

Definitely! I plan to at our walk/run on July 25 in Detroit.

8) Did you download the broadcast?

No, I didn’t feel I got a high enough quality video to make that worthwhile. This time.

9) Do you see yourself adding it to your social media strategy?

Yes, if these first few experiences prove successful, or at least promising, we will incorporate it into our strategy.

10) Anything else you want to tell me that I didn’t ask?

Follow @giftoflifemich on Twitter the morning of Saturday, July 25 to get links to our Periscope video(s) and send me feedback! I’m always open to suggestions for improvement.

We will definitely do that, Jennifer, and we’ll send you tons of Periscope hearts for all the great work you are doing at Gift of Life Michigan! Thank you for sharing your Periscope experience with us.

robindonordrive

Photo courtesy of Gift of Life Michigan

PS – I will be featuring nonprofits and NGOs using Periscope on this blog, so please let me know in the comments below of any npos you know that are using Periscope to engage their supporters.

 


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Initial reports for #GivingTuesday indicate astounding success! https://www.socialbrite.org/2014/12/08/initial-reports-for-givingtuesday-indicate-astounding-success/ https://www.socialbrite.org/2014/12/08/initial-reports-for-givingtuesday-indicate-astounding-success/#comments Mon, 08 Dec 2014 14:26:30 +0000 http://www.socialbrite.org/?p=23741 Black Friday sales were down 11% while #GivingTuesday had a banner year! By Ritu Sharma The final numbers are rolling in, and by all accounts the three-year-old day dedicated to giving known as #GivingTuesday, is proving once again that Black Friday and Cyber Monday aren’t the only spending days top of mind in our communities. […]

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Black Friday sales were down 11% while #GivingTuesday had a banner year!

By Ritu Sharma

The final numbers are rolling in, and by all accounts the three-year-old day dedicated to giving known as #GivingTuesday, is proving once again that Black Friday and Cyber Monday aren’t the only spending days top of mind in our communities.

That the long weekend of frenzied indulgence and gluttony kicked off by Thanksgiving can be bookended with such generosity is heartening.

And the generosity is evident in the numbers. Here are the results from some of the day’s top campaigns:

Nonprofit leaders are humbled and overwhelmed by the results, which continue to be record-breaking: All this while U.S. Black Friday sales dropped 11.3% and Cyber Monday sales were up less than expected at only 8% (despite an increase in online sales), as noted by Mashable.

We reached out to leaders in our network to see their reactions on the success of #GivingTuesday and insights gained from this year’s giving day:

“#GivingTuesday 2014 saw a 36% increase in online giving compared to 2013 with Blackbaud processing more than $26.1m in online donations. There was a 15% increase in the number of nonprofits that received an online donation versus last year and overall transaction volume saw a 50% jump on a year over year basis. 17% of the forms were viewed on mobile platforms indicating the modern donor is increasingly mobile.” – Steven R. MacLaughlin, Director of Product Management at Blackbaud

“Network4Good processed slightly over $4.5 million across all our platforms which is 148% increase in donations over last year. We credit this increase in part to our dedicated efforts this year in enabling and supporting small and medium size nonprofit organizations who can’t participate at the same level as nonprofits with large marketing budgets. We provided extensive training, tools and resources to small and medium size nonprofits to enable them to participate in the annual day of giving.” – Jamie McDonald, Chief Giving Officer, Network for Good

“Each year for Razoo’s #GivingTuesday we try to improve the effectiveness of the prize structure to maximize nonprofit and donor engagement. Compared to last year’s results, with 30% more nonprofits participating, we experienced a 67% increase in the number of donors, a 62% increase in online donations and a 49% increase in the average number of visitors per hour, all contributing to a $1,775,511 day – a 56% increase over last year.” – Robert Lotinsky, Executive Director, Razoo Foundation

Crowdrise has been a really good, very effective partner in getting the word out for, and raising money for, a bunch of good orgs. The combined effort with #givingTuesday has been even more successful. I’ve got a really good team, and they let me know this is solidly in my wheelhouse, that’s how it started for me. – Craig Newmark, Founder of Craigslist and Craigconnects

“Nonprofits who raised money through Salsa on #GivingTuesday in both 2013 and 2014 saw an incredible increase of 47% year-over-year. Even though we have done a lot of education in the community and published data demonstrating that #GivingTuesday works and doesn’t share shift year-end dollars, we still are only seeing about 10% of Salsa client participating this year. We’d like to see that number and the overall #GivingTuesday movement continue to grow.” –Christine Schaefer, VP, Community, Product & Marketing for Salsa.

Henry Timms, executive director of the 92Y and founder of Giving Tuesday, told Mashable. “Around the world people came together for causes they care about. This is enabled by social media, but driven by compassion.”

Indeed, compassion is the motivator, but the democratization of philanthropy social media offers has expanded the reach of all nonprofits who understand that many small donations are as important as a few extraordinary gifts.

But not everyone is inspired.

Critics Seek “Perfect” Solutions

Tom Watson, president of CauseWired LLC, calls himself a “friendly skeptic” in thepiece he wrote for Forbes, but does admit he may have been “under-valuing one key factor: people are participating.” That fact is clear.

Peter Panepento, principal at Panepento Strategies, formerly with The Chronicle of Philanthropy and the Council on Foundations isn’t content to accept the success of #GivingTuesday without pushing for more.

He writes on LinkedIn:

“…GivingTuesday rewards the charities that already have the biggest networks, the most prominent corporate supporters and celebrity spokespeople, or the most clever attention-grabbing gimmick. This isn’t necessarily a bad thing. But it’s also not going to cure cancer, reduce hunger, or improve pre-K education.”

Actually, #GivingTuesday may ultimately do all of those things – who’s to say? – though not overnight. But that wasn’t what the day was designed for anyway. The idea, right from the #GivingTuesday website, was to create a global movement, a “day dedicated to giving back… to celebrate generosity and to give.”

And to that end the day has succeeded, and everyone who took to social media, opened their hearts, opened their wallets, and made the time to volunteer, to donate, and to CARE deserves to celebrate that success without having to ask, “Did I do enough?” Because if you did SOMETHING where before you did nothing, then the answer is yes.

#GivingTuesday is not strictly about money.

Then, there are those who are concerned about donor fatigue from being asked to donate repeatedly by hundreds of causes and bombarded on social channels. To them, I say, it hasn’t stopped people from celebrating Thanksgiving and over-indulging that day or stopped people from spending on things they really don’t need. GivingTuesday as a day to celebrate giving and caring provides a balance to all that consumerism that we usually kick off our holidays with. It is an alternative way, though in our face, to bring back the spirit of caring and giving to the holidays. I’d personally rather be tired from giving and making a difference than getting obese or spending beyond my means.

Celebrating the Broader Impact

Beth Kanter notes, “GivingTuesday founder Henry Timms and Aaron Sherinian and the #GT early leaders approached it with a true network mindset. They did not wish to prescribe how nonprofits, individuals, companies, and others should participate – but they held the space, facilitated connections, and provided the platform for the network to participate in the way that was the right fit to celebrate the day. They offered us a buffet of options – and allowed us to pick and choose how to celebrate.”

In other words, there are other ways to be of service.

For example, we at Social Media for Nonprofits did not fundraise this year. We opted instead to participate by amplifying and supporting our partners in their efforts, rather than competing with them.

It was a thoughtful and deliberate decision on our part to use our resources in this way, lending our voice and perspective to several conversations that were taking place in the sector – including a Google Hangout on Air hosted by the #GivingTuesday folks on Growth of Philanthropy Through Digital Media, a community conversation with NTEN (Nonprofit Technology Enterprise Network), and conversations with leaders like Beth Kanter and more.

We gave our full-fledged marketing support to our network and all nonprofits that reached out to us by tweeting their campaigns, retweeting and posting on FB on their behalves.

We expect to launch our own campaign in the spring to provide an opportunity for our community of event attendees, blog post readers, speakers, sponsors, partners and more to participate and support us so we can continue to be a resource to the sector.

We have no doubt that in this way the spirit of #GivingTuesday will continue to reach us and others throughout the year. And we’re celebrating that.

How did you do, nonprofits? Was #GivingTuesday all you hoped for and more? What strategies worked or didn’t work? Share your success with us!

SharmaRituHeadshot

Ritu Sharma is the CEO of Social Media for Nonprofits, an organization committed to bringing social media education to nonprofits worldwide. She speaks frequently around the world on a variety of topics in the nonprofit and social media spheres with a passion for effecting social change through social technologies. She blogs at the Huffington Post on the intersection of social media, social change and leadership and at Social Media for Nonprofits. Follow Ritu at here LinkedIn or on Twitter at @ritusharma1


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3 ways to sharpen your PR measurement skills https://www.socialbrite.org/2014/09/08/3-ways-to-sharpen-your-pr-measurement-skills/ https://www.socialbrite.org/2014/09/08/3-ways-to-sharpen-your-pr-measurement-skills/#comments Mon, 08 Sep 2014 13:06:24 +0000 http://www.socialbrite.org/?p=23723 Focus on what you should be measuring so you can streamline your PR measurement tracking Target audience: Nonprofits, cause organizations, foundations, NGOs, social enterprises When it comes to the latest in PR measurement, the mere thought of it may make you feel like it’s impossible to “keep up.” Before you overwhelm yourself, take a deep breath […]

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Focus on what you should be measuring so you can streamline your PR measurement tracking

Target audience: Nonprofits, cause organizations, foundations, NGOs, social enterprises

Shonali BurkeWhen it comes to the latest in PR measurement, the mere thought of it may make you feel like it’s impossible to “keep up.” Before you overwhelm yourself, take a deep breath and focus on growing your skills by incorporating these three principles into your regular routine. By focusing on these simple – not to mention, free! – tips to refine your skills, you’ll become a measurement star before you know it!

1. Simplify and Streamline Tracking

As I mentioned in a previous Socialbrite post on creating a measurement program, most of the time we don’t have access to fancy dashboards; because we are often limited by client budgets in the tools we can and cannot use. That’s ok, because I’ve found that the more uncomplicated you keep tracking, the better.

Here’s how you can do this:

  • Use an Excel or Google spreadsheet to track outputs and outcomes
  • Making sure the time frame within which you’re tracking different things – e.g. traffic, downloads, purchases, whatever – is the same
  • Watch your Analytics (at the very least, Google Analytics) at the same time, and regularly look to see if there is a correlation between outputs and outcomes.

2. Two Tools to Know and Love

Let me preface this by first reiterating one of my big “don’ts” – don’t get caught up in shiny new measurement tools. Focus on what you should be measuring, as opposed to getting bogged down, overwhelmed, or limited by a tool. That said, there are some tools and techniques that are just crying out to be used.

I’ve already referred to it once, and I’m doing so again: it’s time to become BFFs with Google Analytics and the Google URL Builder. The tracking of URLs has been around in the marketing world for a while now; and it’s something PR pros should know how (and why) to do. Especially for campaigns where you’re driving calls-to-action online, it’s one of the best ways to understand what is driving actions, clicks, downloads, purchases, sign-ups, etc.

After all, it’s only when you know what is and isn’t working that you can adjust your strategy to make it more efficient, effective, and ultimately more successful.

3. Spread Your Measurement Wings

Benjamin Franklin once said, “Without continual growth and progress, such words as improvement, achievement, and success have no meaning.” Just as it’s important to continue to track and measure the growth of a campaign or initiative, it’s equally important to facilitate our own growth as industry professionals… and that means seizing every opportunity for learning when we can.

Here are a few free ways to spread your measurement wings:

  • Read. It’s that simple. By regularly reading smart bloggers who regularly talk about metrics (Lee Odden and Jim Dougherty spring to mind) you’ll be one step ahead on the PR measurement front.

Want to go the extra mile? Make a point to add a couple of smart books to your library. Social Media Metrics by Jim Sterne is one of my faves.

  • Events. Attending or taking advantage of free events seems like a no-brainer, no? Here are just a few:

○      AMEC Measurement Week: presented by Cision (disclosure: client) and Vocus, this free five-day event takes place September 15–19, 2014 in New York City. It will bring together more than 16 speakers who are experts in measurement and analytics across the communication spectrum, and includes keynotes from Mark W. Schaefer and Peter Shankman… and me! Seriously – if you’re going to be in/around NYC next week, you really should attend. Register here, and the hashtag to follow on Twitter will be #AMECatWork.

○      #measurePR Twitter Chat: As the founder of #measurePR, I’m clearly biased, but I’m proud that in its fourth year, #measurePR still connects measurement geeks across the world. From newbies to old hands, they (we) all congregate here… and I hope you will too! #measurePR takes place the first Tuesday of every month, 12-1pm ET (the September chat, however, is on the second Tuesday, Sept. 9, to accommodate returning from the Labor Day holiday).

○      Webinars: Find and participate in free webinars focused on measurement every chance you get. Now, I know it can be tough to find really good webinars (though Cision – and yes, I’m mentioning them again – offers them frequently), so head to PRSA and IABC’s online events calendars to see what they have coming up. That’s a very good place to start.

I hope this helps you get started on spreading your measurement wings. And remember if you’re going to be at AMEC Measurement Week, or drop in at #measurePR, please give me a holler – I’d love to say “hello”!


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3 tips to get more out of conferences https://www.socialbrite.org/2014/04/08/tips-to-get-more-out-of-conferences/ https://www.socialbrite.org/2014/04/08/tips-to-get-more-out-of-conferences/#comments Tue, 08 Apr 2014 12:00:15 +0000 http://www.socialbrite.org/?p=23605 Here are some ways you can maximize your experience at events Target audience: Nonprofits, cause organizations, foundations, NGOs, social enterprises, marketers, managers, educators, journalists, general public. Conference season is well underway. Last week at the Harvard Social Enterprise Conference, the keynote speaker and Echoing Green president, Cheryl Dorsey, began her great talk with some hints […]

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storytelling-at-NTC

Here are some ways you can maximize your experience at events

Target audience: Nonprofits, cause organizations, foundations, NGOs, social enterprises, marketers, managers, educators, journalists, general public.

Caroline AvakianConference season is well underway. Last week at the Harvard Social Enterprise Conference, the keynote speaker and Echoing Green president, Cheryl Dorsey, began her great talk with some hints to us attendees on conference best practices.

So allow me to share those helpful tips with you all. They’re easy to manage but pack a big punch, and you’ll be glad you set these in motion when you get back from your next conference.

Start with the end in mind

1What are the top three things you want to get out of this conference? Whether it’s meeting a particular attendee or speaker or gaining a better understanding of how to create a social media strategy for your nonprofit, the more specific you are, the likelier you are to walk out of that conference feeling satisfied and accomplished.

Also, something that stood out to me as being really powerful was that Cheryl mentioned being conscious of not only meeting those who can help you, but those who you can help as well. They are equally important.

Use your business cards to their fullest potential

2In the flurry of meet and greets, it is likely you get home and don’t remember half of who those cards are from. To remedy this, think of one actionable item for each person you meet. Then write it on their business card before you walk out of the room.

Lessons learned

3Take a minute and write down the three things you learned after each conference session you attend. It will all seem like less of a blur once you get back home and you’ll be able to take action on the items that really stood out.

What are some of your favorite conference-going tips and tricks?


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