Socialbrite Social media for nonprofits Thu, 13 Feb 2020 09:39:02 +0000 en-US hourly 1 Socialbrite 32 32 How your nonprofit can get the most out of Twitter Thu, 13 Feb 2020 09:06:37 +0000 Interested in using Twitter on behalf of your nonprofit, social enterprise or cause? Before you forge ahead, make sure you do the necessary prep work. Here are five things you need to get started.

The post How your nonprofit can get the most out of Twitter appeared first on Socialbrite.



Begin to master Twitter for your organization with these five steps

Post by Ashley Halsey

Ashley HalseyInterested in using Twitter on behalf of your nonprofit, social enterprise or cause? Great, that willingness to take the plunge is a big step all by itself. Before you forge ahead, make sure you do the necessary prep work.

How do you promote your mission or cause and engage with your followers while maintaining a healthy and respectful relationship with them? Every organization’s approach will vary somewhat, but here are several steps you need to take to have the largest impact and effect real-world change.

Master the basics

1There are some basic mechanics you’ll need to know about Twitter to help you create tweets that work well on the platform and follow the rules of the website. For example, all tweets need to be written within 280 characters, and although you can stack multiple tweets on top of each other for a kind of long-form content post, short and sweet tweets are the most effective.

You’ll want to vary your tweets, retweet some respected figures or thought leaders in your space and add images and links to your posts. If you want to track how many people are clicking on your links, use a site like

Optimize your Twitter bio

2“Before people start reading your Tweets and decide to follow you, they’re going to take a look at your profile to see if they want more of what you have to offer,” advises Sarah Turner, a social media marketer at and “So you need to take time to set up your profile to make sure it has an impact and attracts the right followers.”

She suggests using a high-quality profile picture and a high-quality banner across the top. Try to avoid using generic photos but instead create custom imagery that displays information about your NPO, she adds.

For your bio section on your account page, you have 160 characters to sum up what you do and what kind of impact you’re trying to make on the world. Try to include one powerful hashtag here to increase your chances of being discovered, but keep it to one or two.

Also, make sure all your basic information is filled out, including your location and a link to your website.

funding raising campaign

Define your nonprofit’s Twitter voice

3Every organization has its own brand. Given that Twitter is an especially personal platform, you need to work on defining the voice of your brand and how you’re going to sound. There are several ways to approach this.

As a profit, you’ll want to choose your Twitter voice to resonate with your target markets emotionally. If you’re trying to market to young mothers, you’ll write a tweet differently than if you were targeting a 50-year-old male donor.

The most important thing to remember is that you need to come across as genuine and authentic. People can tell a mile off if you’re being fake and putting on an act. While you want to inject some personality into your tweets to stand out, it can pay to have one person in control of posting your tweets because then it’s easy to keep the voice consistent.

Make your tweets engaging

4“It’s important for people following you to want to interact with your tweets. You want engagement,” advises Linda Ferrinho, a nonprofit blogger at and “As an NPO, chances are you want your followers to take action on what you’re saying, to react emotionally to your message. You want to inspire and educate them.”

There are lots of ways to achieve this. Begin by adding a relevant image to your tweet, which boosts your retweet rate by about 35% on average. Note, you can attach up to four photos per tweet, so use these wisely.

You can also attach videos up to 140 seconds in length or attach a GIF either via a link or by using any of the GIFs from the Twitter database. Another handy feature you may want to use is a poll, which is great for getting people involved while hearing about their opinions on your NPO topic.

Use hashtags strategically

5Hashtags allow you to organize and share content under a specific subject — or to latch onto a trending topic. When someone searches for the topic or clicks a hashtag, your content will appear as part of the thread. While the concept is simple, it’s important to make sure you’re using the correct hashtags for the tweets you’re creating and that you post about trending topics to further boost your potential reach.

Ashley Halsey is a professional writer at and A mother of two children, Ashley enjoys traveling, reading and attending business and marketing training courses.

The post How your nonprofit can get the most out of Twitter appeared first on Socialbrite.

]]> 0
The ultimate email guide for 2020 Fri, 13 Dec 2019 08:11:38 +0000 Here are some key points to remember in planning and executing an email campaign for a nonprofit, whether it's a fundraising blast, an update for your stakeholders or a branding exercise to introduce your nonprofit to new audiences.

The post The ultimate email guide for 2020 appeared first on Socialbrite.



Five tips on how to up your email marketing game in the year ahead

Post by Evaldas Mockus, Omnisend

Whether you’re a nonprofit, a social enterprise or a small business, beginning an email campaign can be a daunting affair. This is especially true for organizations new to email marketing. Before you do anything else, you should get a handle on email deliverability best practices to bone up on how to reach new subscribers as well as how to pump up those email open rates.

Once you’re ready to go, here are some key points to remember in planning and executing an email campaign, whether it’s a fundraising blast, an update for your stakeholders or a branding exercise to introduce your nonprofit to new audiences.

Consider your audience

1Before you even think about hitting send, you need to do some homework. Start by conducting some research into your target audience’s demographics and preferences to see which messages might resonate with different constituents, whether they’re your members, donors, volunteers or partners.

As you consider your constituents and their needs, ask yourself these questions.

  • Who is my target audience?
  • What would my constituents want from an email newsletter?
  • How can I give my constituents what they want?

You need to consider your audience’s desires if you want to create an effective newsletter. Brainstorm ideas about how you can provide value, information and messaging about what they’d want.

Socialpilot: one option as a social media scheduling tool.


2You can cross-promote your email newsletter through other channels. You can start your email campaign growth by targeting people who’ve already donated or expressed loyalty toward your organization. They already have an interest in your cause or mission, so they may want to receive emails from you. From there, they can share your nonprofit’s mission with their friends and expand your reach.

You can cross-promote in lots of ways online. If you have a social media following, make a post on your Facebook, Twitter or Instagram account about the new email campaign. For effective cross-promotion, you should consider a social media scheduling tool. This will encourage your current followers to sign up for your newsletter when they’re most likely to be online. You can also make your email newsletter sign-up a noticeable part of your website, drawing in more of your customers.

Provide incentives

3People like to have a reason to join an email newsletter. After all, they are giving and trusting their personal email accounts to your organization, so you need to give them a good reason to join.

There are different ways you can provide incentives for your members, so here are a few ideas.

  • Provide exclusive information that they can’t get anywhere else.
  • Offer something exclusive through the newsletter — perhaps a chance to meet your executive director or contribute their ideas for a cause.
  • Enter each email subscriber for a chance to participate in a real-world event.

You can try a lot of creative approaches to providing incentives for your members. Find the ones that work best for your organization.

Provide a call to action

4Whatever else you do in your newsletter, each email you send should include a call to action. A CTA drives your subscribers to take specific real-world actions on behalf of your nonprofit or your cause. CTAs can vary depending on what you want to achieve and what you want your subscribers to do.

A CTA can be as simple as encouraging people to click on a link to following your social media accounts to contributing to your cause. Make sure the call to action is clear and simple for it to be effective.

Improve your campaign & open rates

5After you prepare the emails and send them out, you need to see how your subscribers react to your emails. What is your open rate? Your click-through rate? Your ROI? These metrics will help you identify ways you can improve your campaign going forward. You can adjust the length of the email, experiment with the subject line, change the CTA and make other necessary changes.

Don’t forget to ask your constituents’ opinions. Surveys work wonders at collecting data for you. See what they think about the contents of your email newsletter or your organizaion’s plans and priorities. Keep in mind that you may need to provide an incentive for some people to participate in surveys.

While you may reach a point where you’re happy with your email marketing, you should always seek to improve it. While it’s near impossible to be perfect, you can always strive to provide the best newsletter possible. Keep improving and developing your email marketing to maximize your profits and bring success to your organization.

How about you? What steps have you take to up your nonprofit’s game when it comes to email marketing?

Evaldas Mockus is an experienced Search Engine Optimization (SEO) specialist who has worked in information technology and SaaS companies. Currently he is associated with Omnisend, an e-commerce marketing automation platform built for growing e-commerce businesses. Follow him on LinkedIn.

The post The ultimate email guide for 2020 appeared first on Socialbrite.

7 tools to make content creation for your nonprofit easier Thu, 05 Dec 2019 11:20:20 +0000 While content creation may sound challenging to nonprofits with a limited staff and resources, it can pay off in a big way if you use the right tools.

The post 7 tools to make content creation for your nonprofit easier appeared first on Socialbrite.



Google Trends: getting a handle on topical conversations.

Post by Daniela McVicker

Content creation is a critical part of getting exposure and spreading awareness for your nonprofit’s message. While content creation may sound challenging with a limited staff and resources, it can pay off in a big way if you use the right tools.

Below we outline seven tools and resources you can use for free or minimal cost as part of your organization’s content creation strategy.

Google Trends

1Let’s start with the basics. Google Trends is a tool that helps us find the inspiration we need for writing appealing and interesting content.

Our target audience will want to read about topics they’re interested in. This means we need to do some research to see what are the trending and most searched topics or keywords — and how it may tie to your nonprofit’s mission.

Google Trends is a tool that can help us do just that. You can:

  • search for a term or topic
  • analyze the interest for that term by region and period of time
  • find out which subregions are interested in the term the most
  • get the data necessary for choosing the perfect topic

This tool will make the brainstorming phase more guided and results-oriented. It helps you arrive at a decision about which topics to focus on and backs it up with evidence and data.

A search on Buzzsumo for "mental health" stories.
A search on Buzzsumo for “mental health” stories.


2Similar to Google Trends, BuzzSumo is another tool that can help us understand which topics are trending online. It can also help learn what people are searching for the most.

The tool allows us to:

  • explore ideas and get inspired
  • track the current situation within our cause or niche
  • find influencers and see what they’re doing
  • analyze popular articles and posts to get insight

The tool does all the analysis and all that’s left is to draw conclusions and apply them to your content. It’s a valuable tool that provides the right data for your content or marketing team to draw from.

Canva: The top free tool for creating designs.


3When we search the Web, we look for interesting blog posts or social media posts to read. So your content team will want to make sure your posts are accompanied by an appealing visual.

A visually arresting image can make potential readers stop scrolling and pay attention. This is why it’s highly important that you make your content rich in visuals.

The No. 1 tool people from around the globe enjoy using is Canva, a free graphic design tool.

Canva makes it easy to:

  • create stunning social media posts
  • create attention-grabbing infographics
  • make your content visually rich
  • add brand identity to your content

The tool is easy to use. It has endless options and features that are simple to master. So it’s a worthy addition to help with executing your content creation strategy.

Spot grammar and spelling mistakes with Grammarly.


4If we want people to take us seriously, we need to act like true professionals. That means that the quality of our written content needs to be a top priority.

A tool that analyzes and helps you polish your sentences, Grammarly should be a part of your team’s content workflow.

Here’s what Grammarly does:

  • corrects spelling mistakes
  • corrects grammar mistakes
  • suggest sentence structure corrections
  • suggest synonyms
  • gives an analysis of the written content

Every nonprofit needs content that is impeccable and highly professional. All we have to do is upload the Word document to Grammarly. Then, we correct the mistakes and download the improved version. While the basic version is free, Grammarly Premium costs $19.98 to $29.95 per month.

You have other options as well, such as the online service Top Writers Review, which can provide professional help for more demanding tasks.

Make your sentences sing with the Hemingway app.


5Another brilliant tool you might consider to make your content more readable and suitable for your target audience is the Hemingway app.

The app lets the users paste the text and then analyzes the following features:

  • readability
  • number of adverbs
  • passive voice usage
  • complicated phrases
  • sentence structure
  • sentences that are hard to read

The tool suggests changes to beef up content to make it leaner, to the point and digestible.

Some of the free images available at Pixabay.


6When we think about content rich in visuals and appealing to the eye, we can’t imagine it without beautiful images. Not every nonprofit can afford to hire a professional photographer who can create images specifically for its needs.

Luckily, there are royalty-free images you can use, and Pixabay offers a wide range of these photos.

All you have to do is:

  • visit Pixabay
  • type the term you’re looking for
  • choose an image you find most suitable to accompany your content

A wide range of royalty-free images is available for you to snag, download and use in your content.

se ranking
SE Ranking: a tool to help improve your SEO efforts.

SE Ranking

7SEO (search engine optimization) is one of the key elements of any content creation strategy. When writing articles or blog posts, you’ll want the content to rank high in Google searches. This will bring more organic traffic and expand the number of people who’ll see your post.

That means that we have to pay attention to SEO and how to improve our content to make it perform better.

SE Ranking is a tool that can help improve your SEO efforts and make the content more SEO friendly. Here’s what it does:

  • analyzes keywords
  • provides insight into search volume and popularity
  • suggests other similar keywords
  • shows popular keyword ads

By using this tool, you’re gaining valuable insights into the terms that help you gain more visibility for your content.

How about you? What strategies have you used to streamline your content production process?

Daniela McVicker is a blogger and content editor for Rated by Students, where she is responsible for creating engaging blog posts and social media content that resonates with readers.

The post 7 tools to make content creation for your nonprofit easier appeared first on Socialbrite.

5 ways to use a smartphone for fundraising Mon, 04 Nov 2019 11:12:40 +0000 A text-to-donate campaign for the American Red Cross. Post by Brooklin Nash Smartphones are the key to the future of marketing. And like it or not, marketing is an important part of the day to day functions of most nonprofits. Marketing drives donations, which drives what nonprofits are able to accomplish. As smartphones become more […]

The post 5 ways to use a smartphone for fundraising appeared first on Socialbrite.


A text-to-donate campaign for the American Red Cross.

Post by Brooklin Nash

brooklin-nashSmartphones are the key to the future of marketing. And like it or not, marketing is an important part of the day to day functions of most nonprofits. Marketing drives donations, which drives what nonprofits are able to accomplish.

As smartphones become more and more important to the marketing scene, it’s important that those working for nonprofits also understand how smartphones can be used for fundraising. Here, we detail just five of the many roles that smartphones can play in raising funds for your nonprofit.

If you’re not convinced that smartphones are important, consider these statistics:

  • There are 2.7 billion smartphone users worldwide.
  • The average smartphone user is one their phone for more than 4 hours a day.
  • As of November of 2018, mobile devices accounted for more than 48% of all web traffic.

With the importance of mobile marketing in mind, consider these fundraising techniques using a smartphone.

Text-to-donate campaigns

1Most people who work for nonprofits are likely familiar with the concept of a text-to-donate campaign. The premise is that those wishing to donate can text a specific shortcode to indicate their intent to donate, and can either donate via the bill they pay their cell phone provider or be provided with a link to donate online.

These types of campaigns can be useful in their simplicity ⁠— they’re easy to set up, and you can see the results quickly if you’re tracking text responses.

Because donations can be made with so few steps, text-to-donate campaigns are an easy way to engage existing donors. There’s no need to provide a ton of new information or re-explain where the money is going. Simply tell those already familiar with your organization what your need is, and they can respond financially almost instantly.

Organization-specific apps

2You don’t need to reply solely on text messages and calls to make good use of your donors’ smartphones. One way to be proactive is to develop an app made specifically for donors and supporters of your organization.

Apps can be beneficial in that they can be all-inclusive. They can take the place of a mobile webpage, a newsletter, and a fundraising link. They can include features such as:

  • An “About Us” page
  • Your organization’s blog
  • A donation form
  • A list of needs
  • Updates and news
  • Pictures
  • Videos
  • Job or volunteer listings
  • Records of an individual’s past donations
  • And much more!

Unfortunately, personalized apps often cost more money, time, and resources,  making them an unrealistic option for those from smaller nonprofits or those struggling financially. Additionally, you have to have an incredibly committed donor base to find enough people willing to download such an app.

While apps may be the most beneficial of the options presented here, it’s also likely that they’re the least likely.

Website and social media optimization for mobile

3Even if your organization has an app, it’s important to make sure that your website and social media content are mobile-friendly. Because about half of all web traffic comes from mobile devices, it’s equally important that your website looks good and makes sense on a smaller screen.

What does this have to do with fundraising? Well, everything.

Nonprofit websites should be a source of information and a major draw for donors. No one will give you money if they don’t know what their money will be supporting. No one gets invested in a cause without understanding why that cause needs advocates.

Ensuring that mobile viewers of your site can easily view and navigate your content essentially doubles the reach of your site ⁠— and, presumably, your donations.

Sharing information via calls & texts

4In the same way that a well-designed and current website can draw donors, consistent communication can keep existing donors coming back to give time and time again.

Voice calls, or even voice broadcasts, add a personal touch to any communication. Voice calls or text messages can be used to keep everyone in your donor base on the same page. Do you have a new program, a new fundraising need, or a new staff member? Do you want to share specific prayer requests or goals you’ve met?

Even the messages that aren’t strictly asks can be beneficial in the fundraising process because they help you build rapport with donors that you don’t see face to face on a regular basis.

When the time comes that you need money, or perhaps when your donors have an amount they’re willing to give, everyone already knows what you’re doing, where you are, and what your biggest needs are. There’s no playing catch-up. What’s more, if you’ve communicated with a donor recently, your organization probably comes to mind much more quickly when someone has extra money to give.

When donors are informed, they become more engaged. When they’re engaged, they become more involved. The more involved they are, the more likely they are to commit their money (and time) to your cause or organization.

Gathering information via calls & texts

5Additionally, both voice broadcasts and mass text messages can help you gather feedback or concerns from donors. Listening to what questions or comments they have is the best way to provide them with what they want.

This doesn’t mean that you should only ask for input from donors right before asking them to give. Rather, you should be keeping up a constant dialogue with donors so that you’re always aware what questions or concerns they have and how they think you’re doing.

Of course, you can’t act on every bit of feedback you receive. You can, however, stay in communication so that even when you don’t respond directly to a specific concern, your donors always know that you’re learning and changing how your organization functions.

Smartphones: The Swiss Army knife of nonprofit marketing & fundraising

Obviously, smartphones are valuable to nonprofits in more than one way. They are multifaceted tools with a lot of potential. They can help nonprofit admin to both talk to and hear from donors, double the visibility of a website, and serve as avenues for donations and learning opportunities for those who are unfamiliar with the organization.

Most of these fundraising or marketing techniques cost very little, leaving little room to argue about their overall value to the nonprofit scene.

Brooklin Nash writes about the latest tools and tech trends for DialMyCalls. When he’s not writing, you can find him reading YA dystopian fiction (with guilty pleasure) and cooking. You can catch him on Twitter at @realBrookNash.

The post 5 ways to use a smartphone for fundraising appeared first on Socialbrite.

5 secrets of winning crowdfunding campaigns Mon, 28 Oct 2019 05:57:51 +0000 While many nonprofits remain skittish about using the new grassroots fundraising tools, others are diving into crowdfunding platforms like GoFundMe to raise money for a cause or charity.

The post 5 secrets of winning crowdfunding campaigns appeared first on Socialbrite.

GoFundMe has raised more than $5 billion for worthy causes.

Post by Michael Gorman

michael gormanCrowdfunding has come into its own in recent years as a way for charitable organizations and other worthy causes to raise money from grassroots supporters. While many nonprofits remain skittish about using the new grassroots fundraising tools, some early adopters are taking advantage of platforms that permit raising money for a 501(c)3 or registered charity in the United States, Canada, the United Kingdom or Australia.

Whether you’re on the staff of a nonprofit’s communications team or you help an organization with its marketing and fundraising needs, you’ll want to check out these suggestions on how to use crowdfunding for your cause. Here are five secrets on how to launch an effective crowdfunding campaign.

Identify the faces to tell your story

1If your crowdfunding campaign does not demonstrate that it addresses a specific worthy need, there’s a high likelihood that it will fall flat. What works well is storytelling and conveying how your campaign will touch the lives and improve the well-being of specific groups of people. Make sure it drives home your story with power and emotion. Here are some questions to consider:

  • Who does your cause benefit and why?
  • Looking at the bigger picture, how does your cause benefit the world?
  • Why would someone choose your project over another one? How does your campaign stand out?
  • What problem does your campaign solve? What need does it meet?

Tip: Try to answer these foundational questions before you dive into the nitty gritty of how to execute your campaign.

Here’s how GoFundMe works.

Do your research!

2Crowdfunding is not an easy process – you must take serious time and be committed to ensure that everything you’re putting together holds up. Spend a proper amount of time to lay the foundation; it can take weeks or even months to come up with the elements of a successful campaign. You need to analyze, optimize and stabilize your work (and other people’s work) if you want to make sure you’ll meet your goal and attract funding from the proper audiences. For that, you might need an A-writer or content marketer to design your basic campaign plan.

In any case, the first step is to do your homework. There are many challenges that you might encounter while designing your campaign, but don’t let this be one of them. Start early and check on other successful campaigns in advance. What did they do right to hit their fundraising target? Make sure yours is distinctive and stands out but is also built on some of the successful formulas that worked for other campaigns.

One early important choice is which fundraising tools to use. The most popular crowdfunding platform in the U.S., GoFundMe, has raised more than $5 billion for worthy causes since its debut in 2010. Nonprofit and cause organizations have begun to take advantage, turning the website into a much-needed financial resource. GoFundMe has a 0 percent platform fee and charges a standard 2.9 percent and 30 cents for payment processing.

Target your audience and build a database

3Another important component of your campaign before you launch is to know your target audience. If you can target your audience segments correctly, you’ll be able to develop the right content and media assets that resonate with that group. “You cannot create something that defines an entire population – it’s simply unrealistic,” observes John Marshall, a papers owl reviews specialist.

So, this is what you have to do to reach your audience:

  • Brainstorm. Actively look for the people who best fit your target profile.
  • Use surveys to gather the necessary information – get direct feedback from constituents or other stakeholders.
  • Focus on your audience’s needs. Consider how to make your campaign stand out and find ways to focus attention on exactly those things.
  • Analyze existing data (indirect data) and start building a database.
  • Get the contact details of the people who are interested in your project – their e-mail address, Twitter or Instagram handle or YouTube subscribers.

Sell your vision

4Instead of focusing on how to sell features, start focusing on how to sell your vision. Successful campaigns stand out not only because their causes are remarkable (although that does play a crucial role in the overall process) but because they provide the audience with something new. “They create a vision that resonates with that of the target audience’s and so they sell. It’s as easy as that. All you must do is find your vision and sell it to the wide public,” writes Olga Johnson, study bay professional and artist.

Sounds easy, but how do you do that? Here are some quick techniques to help you achieve your goals:

  • Start with why and continue to ask this question until there’s no more asking to do. Promote what you believe and tell them why you are doing what you are doing. Why are you passionate about this cause? What drives you? What motivates you? What gets you out of the bed in the morning? If you can prove to others how badly you want something, they’ll start wanting it themselves.
  • Now sell that why – make a collaborative effort to promote your cause. Talk to as many people as you can and engage with as many entrepreneurs as possible. Ask if your cause is as fascinating to them as it is to you. Ask them for feedback – what could you do better? Where could you change something?
  • Incorporate your why into your marketing campaign. If you know it well enough, you can promote it well enough.

Look for a Plan B

5Crowdsourcing is not the only way to raise money for your cause or service. Think about investing in one of your areas of interest beforehand and bring some money to the table if possible. The most successful campaigns I’ve seen are usually coordinated by investors and entrepreneurs who already have substantial capital.

For example, Marc Barros, the Moment launcher, came up with a crowdfunding campaign that raised more than $100,000 on Kickstarter in less than 30 hours. He managed to raise this incredible amount of money by investing more than $75,000 to prepare the campaign page, design it, prototype it and pre-market it. That’s not always possible with a nonprofit, but do you have a major supporter who could put up some funds for a major new initiative? Ask your executive director.


Anyone can launch a crowdfunding campaign as long as they are determined enough. However, keep in mind that you should think of innovative ways to justify your fundraising goals, conduct your research thoroughly, target your audience, build a strong database and think of ways to sell your vision. Also, make sure you come up with a plan B in case your A-game does not go according to plan.
Good luck!

If you’ve conducted a successful crowdfunding campaign, what worked best for you?

Michael Gorman is a freelance writer, blogger and proofreader from the UK who works at the EssayWritingLab writing service. At some point, Michael wants to start his own paper writing service. Look for him on Facebook or Twitter.

The post 5 secrets of winning crowdfunding campaigns appeared first on Socialbrite.

How to attract the best volunteers for your nonprofit Thu, 12 Sep 2019 08:30:55 +0000 Every nonprofit organization knows how much volunteers can help advance your mission. Here are nine tips to help nonprofits attract and retain the best volunteers for their cause.

The post How to attract the best volunteers for your nonprofit appeared first on Socialbrite.



Post by Melissa Mauro

Melissa MauroEvery nonprofit organization knows how much volunteers can help advance your mission. But attracting qualified volunteers can be a daunting task. The last thing you want to do is bring aboard eager but untrained volunteers whose involvement is more trouble than it’s worth. That’s a lose-lose proposition.

To take advantage of the grassroots energy for your cause and put it to good use, I put together this guide to help any organization looking to attract the best volunteers for your cause in nine simple steps.

Write a solid volunteer job description

1The first step is straightforward. Write the job description for a volunteer role just like you might craft any other job description for your team members. It’s important to attract recruits whose goals align with yours and who’ll be satisfied with the role they play. Include as many details as possible so the person can see whether she’d be a good fit.

When I did so on behalf of one of my nonprofit clients, I also focused on the key skills the volunteers needed to have. You don’t want someone whose skill set doesn’t meet the requirements of the position. Consult with department heads to determine where a volunteer would have the most positive impact.

Plan the onboarding process

2It’s also a good idea to consider creating a volunteer handbook. I didn’t make one myself at the beginning but then learned that it could actually be very useful. This will, however, depend on the resources available to you.

Alternatively, there is the option of creating a formal in-person training program. The point in any of the paths to take is to get the recruits on board with what the organization is about and what cause it’s working toward.

Identify the best recruitment method

3Determining the recruitment method is no less important. There are a variety of such methods, so it was crucial for me to know who I want to recruit and what they will be doing in order to understand how I will be doing it.

After I completed step one and two, I had a general idea of which recruitment methods wouldn’t work for me. In my case, I knew that I needed younger people to volunteer for me, so I decided to use social media to spread the word about my organization and the cause we were working for. The target audience influences the recruitment method.

Use your social networks

4Before I started actively looking for volunteers with the help of the job description I created, I first decided to check if there was anyone in my social network who would be interested. And I was right because there were, indeed, people who gladly volunteered for some positions I was looking to fill.

Sometimes, the best candidates could be very close and we just don’t pay enough attention to realize that. I asked my colleagues, friends, and even family members. Then, I asked my current volunteers, clients and individuals who were affected by the problem I was trying to solve.

Not all volunteers are alike, so make sure you’re targeting the ones who have the best fit for your nonprofit’s needs. (Photo by Daniel Thornton / CC-BY)

Target the right volunteers

5Once I filled in some roles after asking around, I started looking for volunteers directly. I first looked in schools and universities as they are usually full of enthusiastic young people. I got in touch with the Student Service departments of such institutions in my area.

I also asked some local businesses, clubs and community groups. I found some volunteers at these places, too, as there are always many companies looking for opportunities. Company volunteering is a very popular practice.

Offer opportunities online

6While my first two methods of looking for volunteers were effective, I still wanted to find even more potential candidates. This is why I decided to look online and offer opportunities there. But unlike the first two methods, this one had its own advantages.

Looking for volunteers online can help find the professionals who can’t be found by simply asking around. Most employees in serious companies don’t have enough time for volunteering, so reaching them online is a better approach than doing so in person.

Explore small-scale volunteering

7Small-scale volunteering or micro-volunteering is based on the concept of people being able to volunteer for smaller periods of time to perform fewer tasks. This idea of micro-volunteering has gained popularity in recent years, so it’s worth trying out.

The aim of micro-volunteering is to make the whole process of volunteering easier. People are given a series of small tasks that they can complete at any time and places the way the volunteers themselves want to.

Nonprofit organizations get many opportunities from micro-volunteering as the tasks they offer can range from spreading a petition to collecting rubbish in the local park. It doesn’t take too much time and doesn’t place as much of a demand on the volunteers or the organization.

Set out the expectations for the position

8To make the volunteers in my organization happy, I clearly communicated my expectations to them. Sharing the expectations about the project you are working on is essential for the volunteers to feel like they are valued and to understand the cause they’re working on behalf of.

Every nonprofit has its own expectations and predictions about what will be the result of its actions and campaigns. These concepts about the future must always be shared with the volunteers so there is a clear aim in their heads.

Make it enjoyable & monitor their performance

9The secret ingredient to making the volunteering enjoyable is to make it fun and pay attention to your recruits. It’s important to get down to business in the right moments. However, joking around and enjoying the job is also a part of the process.

It’s crucial for the volunteers to be happy about working with the nonprofit. This will make them come back to help in the future. Returning volunteers are just as important as new recruits because they can teach the latter ones all they must know.

Final thoughts

It’s not that hard to attract volunteers for a good cause as long as there is some value to offer in return. This method worked for me and I am sure it will work for others who encountered the same challenges while looking for volunteers for their nonprofit organization.

Melissa Mauro is a freelance writer who is currently working for the company The Word Point in the translation department. She wants to find new platforms for professional growth and thinks that nonprofits rock!

The post How to attract the best volunteers for your nonprofit appeared first on Socialbrite.

8 top nonprofit online campaigns that rocked social media Thu, 15 Aug 2019 08:06:43 +0000 Socialbrite looks at eight outstanding examples of nonprofits that have run social media campaigns that moved the needle to further their cause.

The post 8 top nonprofit online campaigns that rocked social media appeared first on Socialbrite.


first world problems

How these nonprofits cracked the code with engaging campaigns that turned followers into donors

Post by Zoe Allen

zoe allenSocial media is proving to be the future of nonprofit outreach. No other platform offers the same huge global reach for promoting awareness of important issues that too often elude the public’s attention.

Some nonprofits are doing a stellar job in creating social media campaigns that are engaging, inspiring – and effective. Below are some outstanding examples of nonprofits that have run social media campaigns that moved the needle to further their cause.

Here are eight top cause campaigns to be inspired by … and to learn lessons from.

Make-A-Wish’s YouTube Channel

1The Make-A-Wish Foundation has become a household name in recent years with its unique goal of fulfilling the wishes of ill and vulnerable children, from visiting Disneyland to meeting celebrities. They have their solid social media presence to thank for their success, too.

Make-A-Wish is all about personal stories and experiences, which makes compelling content that people really want to know about. It’s also a major driver of converting supporters to donors. The organization uses YouTube videos to show the world these interesting stories, driving support for their cause. As a result of their inspiring content, they have grown into a household brand and can help thousands of children fulfill their wishes.

Explore Make-A-Wish’s YouTube channel.

This video by WATERisLIFE has garnered more than 7 million views.

WATERisLIFE: #firstworldproblems

2Here’s a great example of how you can use hashtags, images or ideas that are already popular across social media to further your nonprofit.

The best campaigns make fundraising fun and engage supporters in an interesting way

WATERisLIFE used the already viral hashtag #firstworldproblems to undergird an emotion-laden video. In the video, people in dire, life-threatening situations, such as having no access to clean water, repeat common “first world problems.” It highlighted the privilege of the hashtag users and the power to use social media to do true good.

The organization ensured that this popular hashtag, even after its campaign had ended, would continue to remind people that they could help others. In addition to using this hashtag, their First World Problems Anthems video was also shared and viewed thousands of times.


Project Life Jacket

3Project Life Jacket used a unique visual idea to catch their supporters’ attention. Three Swiss organizations (The Voice of Thousands, Borderfree and Schwizerchruz) interview nine refuges who had travelled across the Mediterranean, then beautifully illustrated their stories on used life jackets that had washed up on beaches.

The campaign reminded supporters that each refugee was a person with a past and a story — and more than their refugee status. When supporters understood the refugees’ stories, their empathetic response turned into action. Like Make-A-Wish, the approach shows how well supporters react to personal stories on social media and the power of visual content on these platforms.

Take a look at the Facebook page for Project Life Jacket.

big tobacco be like

truth: #BigTobaccoBeLike

4This campaign shows the power of social media for spreading awareness of important issues, rather than just for increasing donations. Using a popular Internet phrase (“be like”), truth aimed to show the issues with social smoking and dispel the myth that smoking was acceptable if it was irregular. It explained how even if you only smoke at parties, you are still supporting companies that profit off fueling illness and addiction.

Social media has the power to destroy myths and spread the truth.

truth also leveraged the power of YouTube influencers, working with popular faces to produce videos that played off the kind of short-form content that propelled the popularity of the now defunct platform Vine. They leveraged humorous content along with the millions-strong audiences of these famous faces.

Like WATERisLIFE’s campaign, truth showed that using the trends and audience that is already out there is very important in social media marketing. Take a look at truth’s Twitter page, which has 126,000 followers.


WaterAid: #giveashit

5WaterAid’s campaign aimed to make a serious issue more fun. They asked popular figures to personalize and share a poop emoji and created a free app so anyone could create a personalized poop emoji. It aimed to add a more lighthearted tone to raise awareness about a serious issue that affects millions of people’s lives worldwide.

This campaign shows the importance of creativity and participation to engage your supporters and encourage donations. If something is fun, humorous or interesting, people are much more likely to share it, spreading the reach of your message and growing your donor base.

Read more about the campaign or download the app.


World Wildlife Fund: #endangeredemoji

6After World Wildlife Fund discovered that 17 endangered animals had popular corresponding emojis, it sought to translate the popularity of the emojis into donations. WWF encouraged supporters to retweet an image on Twitter, which in turn signed them up to donate 10 pence (about 14 cents) every time they posted one of the endangered emojis.

Like WaterAid’s campaign, it shows how powerful the use of emojis can be to engage supporters. Again, this project harnessed innovation and creativity to make engaging with a nonprofit more interesting for their donors.

Visit WWF’s Twitter page, or read more on the WWF website.


National Trust: #NTchallenge

7National Trust taps into the passion of its supporters and their beautiful photography to spread the word about its beautiful sites. They regularly run weekly challenges urging supporters to upload images, tagged to #NTchallenge, that revolve around a theme, such as “places that transport you back in time.” They repost the images on their profiles and choose winners for each category.

Like many of the other campaigns here, the #NTchallenge aims to make spreading awareness about their cause fun and interesting for their supporters. By showing how beautiful these places are, they can encourage more visitors, earning more donations, which can then be spent on the upkeep of their sites.

National Trust leveraged the beauty of imagery on Instagram for this project — see their profile. Again, this shows how important it is to use the individual strengths of each platform.

ice bucket challenge

The ALS Ice Bucket Challenge

8One of the most successful social media fundraising projects of all time, the ALS Ice Bucket Challenge had thousands of participants, gained national press coverage and raised millions for the ALS Association.

Once again, this project focused on making fundraising fun, and engaging supporters in an interesting way. This challenge, spread across multiple social media platforms, dared supporters to throw a bucket of iced water over their heads and share the video online. As well as spreading awareness, the participants would then donate to the ALS Association and encourage friends to repeat the challenge and do the same. The prospect of humorous videos from friends allowed the campaign to spread quickly.

Read more on the ALS Association website.

Wrapping up

These campaigns show the importance of establishing a recognizable brand for your campaign. Try using hashtags to do this and to allow the campaign to spread quickly.

The list also shows the genius of using features already available or using a trend or hashtag that is already popular – such as in WaterIsLife’s #firstworldproblems campaign. You should also make sure you’re tapping into the possibilities of multiple channels with their different content types and audiences.

If you want to know more about social media for nonprofits, you can read our Ultimate Guide to Social Media for Nonprofits.

Ice Bucket Challenge photo by tenz1225 on Flickr (CC BY SA 2.0)
Zoe Allen is a content creator and writer for Twenti, a digital marketing consultancy for nonprofits based in London.

The post 8 top nonprofit online campaigns that rocked social media appeared first on Socialbrite.

Video storytelling to amplify the impact of your organization Mon, 12 Aug 2019 04:36:31 +0000 By using the best attributes of both professional video and user-generated video, nonprofits can create a hybrid approach to creating video content with the service Storyvine.

The post Video storytelling to amplify the impact of your organization appeared first on Socialbrite.

A screenshot from Storyvine, the guided video service.
A screenshot from Storyvine, the guided video service.

A scaled solution for nonprofits looking to create video content

By Kyle Shannon

Kyle ShannonStories are the lifeblood of social organizations. To a large degree, your ability to tell stories is directly proportional to your ability to succeed and grow. While charts and graphs of success are important, the stories of people you impact is the best proof there is.

Video is an increasingly powerful and in-demand way to share these stories, and yet a major challenge remains. How do you increase your ability to produce video content without dramatically increasing your budget?

If you want to create video, you effectively have two major options. There’s professional video, which is typically high quality but is limited in its scalability. It can be expensive, slow and logistically complicated.
On the other side of the coin is user-generated video, which seems great in theory. It’s authentic, often engaging and you can have as much as you want, since there are now billions of devices with high-quality cameras. The problem? User-generated video is completely out of your control, and the storytelling quality is unpredictable at best.

There is another option. Think of it as professional user-generated video. By using the best attributes of both professional video and user-generated video, you can create a hybrid approach to creating video content. Storyvine is a Guided Video platform that is designed to live in the space between the two worlds of Pro and User-Gen video, and will be discussed here, but there are numerous tools that can assist in the activities that must be managed to effectively scale video storytelling.

Here are two examples of Pro-UGC Video created using the Storyvine platform. The first video is from the National Association of Public Charter Schools:

Here is a grassroots presidential campaign video created with Storyvine:

Content strategy is key

Regardless of which tool(s) you use to create and manage your video content, it’s critical to understand that “more video” is not a strategy — video is simply a tool. Your content strategy should emerge organically from your goals as an organization. What are you trying to accomplish? What are your major initiatives? How are you measuring success? Who are your stakeholders and what do they need to feel taken care of and connected to the organization?

Answers to these questions will lead naturally to important content strategy questions. Who’s stories do we want to capture? Why will they share them with us? Who are the audiences for these stories? What are the communications initiatives we have in place that this video content could augment? And finally, whose job is it to create, capture, curate and connect these stories with relevant audiences?

Now you’re ready for the 4 C’s of creating video content in a scalable, sustainable way:

  • Create
  • Capture
  • Curate
  • Connect

Here’s a 3-minute video on how to create a video on Storyvine.

Step 1: Create the story program

Once you understand the kind of stories you want to capture, you can design everything from the kinds of question you want people to answer, to the visual design and branding of the videos that will be produced, to the communications you will share with your constituents to let them know their voice is important and might be reaching out.

By asking the right questions and eliciting a series of answers, you end up creating content that is consistent and well-structured. Here are some questions you might ask to get things rolling:

Intro: Share your name, location and why you got involved.

Q1: What was you most impactful experience with the program?

Q2: How has being involved with the program changed your outlook about it?

Q3: Give a shout-out to someone you engaged with who made a difference.

With Storyvine, we create a story template that consists of a VideoGuide (the coaching prompts) and a visual Storyboard of what the final video will look like. The video segments are captured via an iOS or Android mobile app that prompts the user what to say in a step-by-step capture process. The videos themselves are then “automagically” edited into a fully branded video within minutes.

Outside of Storyvine, you can use this same structured approach to improve the quality and consistency of your video content.

Step 2: Capture the video content

Because smart phones and tablets are so ubiquitous and contain high-quality cameras, you can capture content at events by having your team members capture the raw assets of answers to the prompting questions you created, or even have people film the clips selfie-style. There are a number of techniques to get the people you want to film to increase your ability to capture the stories you want.

Friends and close colleagues

With video, most people have a basic fear of looking silly. No one wants to go first. That said, once people see that others have done it and realize it’s socially safe, they’re much more willing to participate. So leverage the relationships you have with your friends, colleagues and even superfans whom you can cajole into getting the ball rolling. You can then show off their videos as examples for others to follow.


Even though events can be noisy and chaotic, they are also often high concentrations of people who’s stories you want to capture. With a little bit of pre-planning, your team at the event (or even volunteers who can be trained at the beginning of the event) can “wrangle” participants at the event and capture more content than you can imagine.

Here’s a good example that was captured an education-centered event:

A lot of Storyvine clients use events as the launchpad for creating their first video content.


We’ve had good success with clients creating “Video Challenges” where Person A films her story and then “calls out” Person B to film his. It works. So do friendly competitions for most creative stories.

Deadlines & assignments

Let people know they have one week to capture their content, and follow up with them one day before the deadline. Also, let Sally know that it’s her job to film two people this week, and hold her to it.

Build it into a process

This is by far the most effective approach. Let’s say you want people in your org to film testimonial videos. Build the video capture task right into the process, like so:

  • 1. Sign person in.
  • 2. Make sure person is taken care of.
  • 3. Sign person out.
  • 4. Ask if he or she will give us a testimonial.
  • 5. If yes, film him or her.

Another variation on this theme is something like “It’s Thought Leadership Thursday”… make the creation of content an event.

Step 3: Curate the stories

If you successfully increase the quantity of video content, you now have a new challenge on your hands. Namely, who is looking at what was created and what are the criteria to determine which videos should be shared far and wide.

Our experience has been that when you use a tool like Storyvine to increase the number of videos, not every video will be perfect — and that’s OK. We see a normal bell curve of quality with the videos that come into the system. If 10 videos are created, one might not be usable, most are fine to really good, and one or two are terrific, maybe brilliant.

The highest-quality stories can even be elevated and leveraged into other kinds of content, like compilation videos of the best soundbites for a website or gala presentation.

Here are two examples of compilations created from the structured approach to capturing content as I just described. Age of Agility is a four-minute short from America Succeeds:

I Stand with PP is a 75-second short that shows the power of Planned Parenthood:

Step 4: Connect the stories to relevant audiences

The final step is relatively straightforward. In a world with as many digital channels as we have today, there are increasing number of options where you might share your newly created video content. Short videos might be used as “snackable” social content on Twitter or Instagram. Videos longer than 60 seconds might live on your website or your YouTube channel. Business-focused social networks like LinkedIn are featuring more and more video, and it’s often longer-form video.

Especially when it comes to fundraising and development efforts, don’t be shy about sending a video link directly to a person whom you feel will relate to that story. “Here’s a story of one of our people I thought you might enjoy.” That kind of personal outreach and connection will go a long way to keeping donors engaged.

Experiment and see what works for your organization. Compelling video stories will drive social engagement, and when you find a kind of video that works, make more!

Kyle Shannon is the co-founder/CEO of Storyvine, a Guided Video platform and allows companies and organizations to create professional, authentic video content … at scale. You can find him on LinkedIn or on Twitter at @kyleshannon.

The post Video storytelling to amplify the impact of your organization appeared first on Socialbrite.

How nonprofits can make the best use of YouTube Wed, 24 Jul 2019 19:15:05 +0000 Nonprofits need to be on YouTube to reach your target audiences. In this article, you’ll find out how to get ahead of the pack by implementing these step-by-step instructions and tips.

The post How nonprofits can make the best use of YouTube appeared first on Socialbrite.


In this video, representatives of Thrive DC tell how they’re using Google for Nonprofits to make an impact in the community.

Post by Jennifer Marr

Most nonprofits have a long history of relying on traditional media when they want to get the word out about a new initiative. While television, print publications and mailers remain a big part of the marketing game plan, nonprofits are realizing that their social media accounts are becoming increasingly important.

But it’s not all about just Facebook and Twitter.

Do you know what the second largest search engine after Google is? It’s not Bing or Duckduckgo or even Yahoo. It’s Google-owned YouTube. Nonprofits need to be on YouTube to reach your target audiences and move them to take action. In this article, you’ll find out how to get ahead of the pack.

Google and YouTube partner programs

As a nonprofit, you’re  in some luck when it comes to creating a YouTube channel. Alphabet, the parent company to both YouTube and Google, offers special nonprofit programs to help you achieve your goals.

These programs include Google for Nonprofits and the YouTube Nonprofit Program. They’ll help guide you through the process with the goal of building a long-term, stable subscriber base. Be warned, though, some of these programs are available based on region, so if you’re outside the U.S. they might not be available.

On channel and on video optimization

When putting together videos and your channel, you need to remember some basic optimization techniques. These are pretty simple, so let’s run down a quick list:

    1. Have titles that people will search for; especially questions
    2. Use appropriate tags and add a lot of tags
    3. Mention the main question or questions and  keywords as part of your video — the algorithm can convert audio to text
    4. Have a simple-to-understand and appropriate thumbnail image
    5. Write a good, detailed description, including these terms

    charity: water, part of the YouTube for Nonprofits program, created this video as part of its campaign around World Water Day in 2018.

    Quick tips to getting more subscribers

    The golden rules for building a following on YouTube are time, quality and most importantly consistency. Gaining subscribers and increasing engagement is not a given, but if you remember these three things plus the tips below, you can be successful. Here are some great tips on how you can gain subscribers:

    • Make your videos more personal. You’re a nonprofit, which means you’re part of a movement or cause. This can sometimes seem distant and unemotional to the user. Don’t let it be so. Engage on a personal level with your viewers. Make them feel valued. You’re not posting infomercials or television ads.
    • Host it yourself. Rather than using a professional voiceover artist, have someone from within the organization, preferably your executive director, president or marketing chief, hosting the videos themselves. This allows viewers to connect on a personal level with your brand and your cause.
    • Capitalize on trends and current events. As a nonprofit, you have to stay on topic and on brand, and you can’t get sidetracked by insignificant trends of the day or celebrity-driven news. But take a look at things like the trending topics on Twitter and stay on top of current events to see where you can hook into a topic that is top of mind for people.
    • Get feedback and improve. Creating YouTube videos is an ongoing, evolving process. Engage with your subscribers and commenters (the polite ones) and take constructive criticism to heart. Nobody is perfect out of the gate.
    • Post consistently. Grassroots activist Tim Pool, best known for livestreaming the Occupy Wall Street protests in 2011, posts three to five videos daily across three channels. As a result, he consistently gets a lot of views and high visibility in YouTube’s recommendation algorithm. Now, you probably don’t have the ability to go that far, but where possible post in a consistent manner, including at least once a week. The ideal would be every other day, or three times a week. Post at the same time as well so people know when to expect your content.
    • Consider live-streaming. Live-streaming is becoming increasingly popular, especially among younger people, so if you’re doing a live event that would generate interest by the public, it wouldn’t hurt to announce it on your channels in advance and to set up a YouTube Live account.
    • Let your viewers know they can subscribe. The YouTube community is actually divided on this one. Some will tell you to “like, comment and subscribe,” all of which help boost a video and a channel. Others grown on the practice. At the very least, it’s a good idea to have a visual reminder of a call to action at the end of the video or midway through.

    Connecting viewers to your site and cause

    The above list focuses on things you can do on your YouTube channel and in your videos to get more subscribers. However, you also have to think about your channel as part of a wider effort to increase engagement and participation. Think of it as part of a network. This can be divided into three areas: on channel, on site and in social media.

    On channel: Include links to your website and other social media in the description but also do so again in the comments, especially if you have a fundraising campaign you want people to contribute to.

    On site: Write quality blogs of more than 600 words, preferably double or triple that (yes, longer is better). A good post answers a question related to the topic of your video. Then embed the video into the blog post. You can easily embed YouTube videos in a blog, just hit the “share” symbol and you’ll find an embed option, copy the code and paste it into the html area (called “Text” in WordPress) of your blog service.

    In social media: Focus on the new video immediately upon its release by sharing it across your social media. Some social media platforms, like Instagram, will require you to re-format your videos, but it’s well worth the work to reach a wider audience. Re-share the video over the next few days. If it’s an evergreen topic, then you can re-share regularly in the future.

    Share the love to build a wider community

    YouTube is much like other parts of social media in that pure self-promotion does not go down well. Creators are part of a community, so be aware of YouTube viewers’ expectations. It’s good to get personal (see above) and to be part of the community and not turn your channel into a beg-athon. Champion other nonprofits, tag them on social media, give shoutouts, comment on their videos as your channel, and build the love.

    Do the same with individual creators as well, even those you might disagree with. It builds goodwill and engagement, plus in the future the influencer may be more willing to help you out pro bono.

    Now you have some tips on how to use YouTube as a nonprofit. It’s a great resource and should be part of your promotional arsenal and communications strategy.

    One last piece of advice: Just get started, get on with it, learn as you go and keep making content. Let us know how you’re doing in the comments below. Good luck!

    Jennifer Marr, a freelance writer with many years of experience in the marketing sector, is looking to expand her experience with the nonprofit sector and to help them grow.

The post How nonprofits can make the best use of YouTube appeared first on Socialbrite.

15 social media habits to boost your nonprofit’s marketing Mon, 22 Jul 2019 09:55:12 +0000 Before you jump into social media with your nonprofit, make sure you have a concrete plan on how to get the message across to your target audience. Here are 15 tips you might find useful.

The post 15 social media habits to boost your nonprofit’s marketing appeared first on Socialbrite.


Social media
Photo courtesy of Pixabay via Pexels

Post by Kimberly Grimms

Kimberly-GrimmsIf you’re working on behalf of a nonprofit, foundation, NGO, university or cause organization, you know that you don’t move the needle unless you have a marketing plan in place that propels people to take action on your organization’s behalf. And today a big part of your marketing toolset involves social media.

Because most people participate in at least one social media platform, nonprofits now have an easier and less expensive way to target and reach your stakeholders and constituents.

But before you jump in, make sure you have a concrete plan on how to get the message across to your target audience. If you’re planning to jump-start your social media presence for your organization, here are 15 tips you might find useful.

Set goals

1Before you start tweeting or Facebooking away, you need to identify your goals. What are you trying to achieve, and how do you measure success? If you’re trying to increase your organization’s engagement rate on Instagram, say, you should first set out a goal that’s specific (50 IG interactions), realistic (is it really possible?) and timely (in a month?). Once you establish a goal, you should track how you’re doing and adjust your processes to improve your results.  

Know your audience

2One of the most important steps in boosting your social media presence is knowing your audience. If you know who they are, you would know what their interests are and what type of content you need to share to reel them into your social media pages and your website. You’ll be better positioned to effectively engage them if you know what their proclivities are.

Know the platforms

3Knowing the audience gives you an idea what social media networks they spend time on. If, for example, your audience members are the “visual” types, you’re going to be more effective in engaging them through Pinterest or Instagram.


Photo courtesy of via Pexels

Be consistent with your content

4Post content regularly to build your social media presence. You don’t need to devote a full-time staffer to this, but your updates should be regular and not sporadic. Also, make sure your content is consistent with the services you offer so that your audience won’t get confused with what your organization is offering. Your social media team members need to be on message with your nonprofit’s mission and goals.

Create targeted content

5By “targeted content,” we mean posts that your target audience would find interesting. As the saying goes: content reigns supreme. That holds true with social media marketing as well. Make sure you’re not regurgitating boilerplate mission statements — you need to find human stories that represent what your organization is trying to achieve!

Repurpose top content

6Yes, recycling or repurposing content is not a bad idea — especially if the content garners a lot of attention the first time you posted it. If a blog or a video gets a lot of attention from one social media platform, you can use it to get more mileage in another platform that is not doing as well.

Make sure it’s not all about you

7As long as you stay consistent with your updates, you can increase your social media engagement if you share external posts that your audience might find useful or interesting. In other words, it shouldn’t be all about you. Post about your sector or interesting things happening in your world, not just about official organization business.

Influencing via influencers

8“Influencers” are experts or public figures who have large social media followings. Wooing them to promote your services would help in making your cause, fundraising appeal or big event known to a wider audience. Does anyone on your team know any figures with large followings? Ask them!

Photo courtesy of via Pexels

Engage your audience regularly

9Take time to reply to queries or solicit suggestions posted by the public to your Facebook page or other social media comment sections. Your followers should know that you spend time there and care about what they have to say.

Create a social media calendar

10There are lots of tools on the Internet that will help you manage your social media accounts more easily. (See Socialbrite’s Tools section.) This will also help in making sure you post updates on a regular basis.

Connect with other marketers

11Building relationships with other social media marketers can help foster a virtuous circle. This also makes it easier for you to get more ideas on how you can boost your social media presence.

Put more effort on visuals

12People are visual animals, which means that more people will likely check out your content if it looks great. So make sure to put more effort on the images you’re posting to attract your target audience.

Use hashtags

13Hashtags are a useful tool to make your content easier to find. This will also help with your branding. Did you now that Socialbrite has a free downloadable flyer on the subject?: 45 hashtags for social change (PDF).

Join communities

14Joining communities that are in the same niche as yours will make it easier for people to find your content, as communities usually allow their members to share posts on community walls. Also, you’ll be able to get the latest trends and news in communities.

Measure the results

15Last but crucially: Constantly check to see if you’re on track to achieving your goals. Are your efforts paying off or are they falling short? Only by measuring can you adjust course to be more in sync with what your audience wants and needs. The number of followers, likes, shares, comments, clicks and/or leads should be able to tell you if you’re achieving your goals or not.

There’s no denying social media is now a part of the modern landscape. Whether you work at or with a nonprofit, foundation, university, NGO or social enterprise, you should take advantage of this fact and use the free tools available to you. Over time, if used properly, social media can help advance your organization’s mission, and that’s the bottom line, isn’t it?

Kimberly Grimms is a new media strategist and author. Follow her on Twitter at @kimberlygrimms.

Creative Commons Attribution 3.0 UnportedThis work is licensed under a Creative Commons Attribution 3.0 Unported.

The post 15 social media habits to boost your nonprofit’s marketing appeared first on Socialbrite.