June 2, 2017

Your Donor Sweetheart + My Nonprofit Comms Edit

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Today is my 10 year wedding anniversary and it got me thinking about how we value and place importance on anniversaries. That the action of acknowledgement is important. It recognizes a significant commitment and bond. It communicates that through the years, I continue to choose you. Pretty big stuff.

It then got me thinking about how we, as nonprofit communicators and fundraisers, celebrate our donor anniversaries. Do we do it? Is it a choice we make to not do it, if we’re not doing it? And what would that anniversary “love letter” look like?

Here are some thoughts on how I might approach the messaging of that “love letter”:

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May 26, 2017

The Friday Edit – Links I’m Loving

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June is just around the the corner, and it gets me thinking a lot about what my creative summer projects will look like. I often use the summer to focus on planning and brainstorming. I treat September like the new year in many ways, so summers spent cleaning up strategic plans, assessing what worked and what didn’t, and brainstorming, are all things I look forward to as the weather warms up.

Do you have any summer projects you’re working on? Let me know in the comments! Would love to learn how you put your summer to work – or not! All good.

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May 19, 2017

The Friday Edit – Links I’m Loving

shutterstock_629367821 FINALfotomica/Shutterstock / Park Guell, Barcelona

It’s the Friday Edit, aka, things I’ve been reading or watching around the web that I found interesting, useful, or downright funny. I hope you enjoy them, too.

I have to start with the funny because, well, it’s needed this week! I saw this movie trailer for NGO – Nothing Going On from Poverty to Power and it seems both hilarious, cringe-worthy, and painfully true in parts. Give it a watch below to see what I mean.

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May 15, 2017

4 Creative Summertime Fundraising Projects

bigstock-goals

john-haydon

In June, everyone shifts into summertime mode. The kids are done with school. Summer camps and vacations are anticipated.And for many nonprofit marketers, work slows down or takes on a different pace.

How can you make the most of your summertime mode?Here are a few creative summertime fundraising projects to get you inspired:

 

Tip 1: Get Into The Summertime Spirit

Where is your audience during the summertime? How do conversations change during the summertime? For example, are your supporters sharing more vacation pictures?

Summertime Fundraising Projects - YSummerMatters

Consider these summertime themed campaigns:

  • Flip flop drive for the homeless
  • Pack a Summer picnic for underprivileged youth
  • YMCA Example: Send a kid to camp #YSummerMatters (shown above)
  • Take advantage of summertime selfies on Facebook and Instagram

Tip 2: Engage Core Supporters

Attention spans are limited in the summer. Focus on your core – your truly committed supporters. How can you make them feel valued and special?

Focus on those who give frequently:

  • Convert one-time donors to sustainers
  • Up the ante with current sustainers
  • Focus on donor appreciation

Tip 3: Pick a Summertime Cleanup Project

If you’re like most nonprofits, you’re busy. Sometimes important projects get put on hold. What’s the best way to finally focus on the things you’ve been putting off?

  • Clean up your data. For example, that data de-duping project you’ve been putting off.
  • Clean up your metrics. For example, set up Google Analytics for better reporting (goals are a must).
  • Tighten up your website. Take a look at your conversion pages and see how you can convert more supporters.

Tip 4: Get a Jump on September

Summer will be over in the blink of an eye. Once September rolls around, your immediate focus will be year-end fundraising! Use any downtime during the summer to prepare for year-end.

Plan your content calendar for September – December

  • Gather stories and write content
  • Create a content surplus
  • Schedule and queue up content

Bonus: Coffee

Attend my weekly Hump Day Coffee Breaks (sign up here for weekly invites). Coffee not included.

May 12, 2017

The Friday Edit – Links I’m Loving

souvenirs at grand bazaar, istanbul; eladora/shutterstock

souvenirs at grand bazaar, istanbul; eladora/shutterstock

As we get ready to wind down for the weekend, I wanted to share some links from around the web that have inspired me, taught me something new, or given me a hearty laugh. Hope they do the same for you. Happy Friday!

The buildOn Instagram account is endlessly inspiring to me. A great one to follow.

+Acumen just launched some amazing free online courses. From ‘Business Models for Social Impact’ to ‘Financial Modeling for the Social Sector’ and more – it’s worth a peek.

I’m living in this T-shirt right now. I call it #empowermentchic. ;)

NTEN (The Nonprofit Technology Network) is producing two conferences this fall—in New Mexico and Oregon—and both are designed to help you develop and refresh your digital strategy. Highly recommended.

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March 17, 2017

How to Handle Haters on Social Media Without Getting Flustered

FINAL

john-haydon

Haters Back Off is one of my favorite recent Netflix shows. YouTube star Maranda Sings essentially plays herself – a terribly flawed individual hell-bent on fame and fortune, no matter what cost, in the age of YouTube. Two thumbs up.

 

On her way to becoming famous, Miranda has to deal with haters – online, in her family, and in her mind.

Haters gonna hate

So what is a hater? From the urban dictionary:

A person that simply cannot be happy for another person’s success. So rather than be happy they make a point of exposing a flaw in that person.

Hater example:

  • Susan: You know, Kevin from accounting is doing very well. He just bought a house in a very nice part of town.
  • Jane (hater): If he is doing so well why does he drive that ’89 Taurus?

How to Handle Haters on Social Media

As a nonprofit marketer, you are tasked with growing a community of dedicated supporters, while also creating a safe and respectful place for discussion.

As a community manager, you must have a plan for haters.

Here is my 5-phase plan for haters:

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