March 14, 2011

How to help Japan’s quake survivors

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And tips on donating to disaster relief causes

Editor’s note: Here are a few ways to help survivors of Japan’s devastating earthquake and tsunami.

For donations
• Text REDCROSS to 90999 to give $10
• Text JAPAN to 50555 to give $10 (Global Giving)
• Text MED to 80888 to give $10 (International Medical Corps)
American Red Cross: Emergency Operation Centers are opened in the affected areas and staffed by the chapters.
Global Giving established a fund to disburse donations to organizations providing relief and emergency services to victims of the earthquake and tsunami.
Network for Good‘s Quake and Tsunami Relief page
Save the Children: Mobilizing to provide immediate humanitarian relief in the shape of emergency health care and provision of non-food items and shelter.

For crisis response
• Google has launched a Crisis Center and Person Finder for Japan earthquake & tsunami victims.
Crisis Commons has set up a Honshu Quake wiki

Know of more resources? Please add them to the comments below.

Guest post by Saundra Schimmelpfennig
Good Intentions Are Not Enough

The following is a series of dos and don’ts to help you make the best donation decisions after a disaster.

Do determine if the country is accepting international assistance

With all the photos and videos of destruction on the evening news, it may seem impossible that governments would not want outside assistance. However, just because there has been a disaster does not mean that the local government and local aid organizations are not capable of reaching and helping those in need. Before sending your donation, find out what, if any, assistance the government is allowing. Check to see if the aid organization you’re considering donating to is offering that same type of assistance.

Do look at a variety of nonprofits before giving

There are hundreds of organizations that respond to most disasters, take the time to evaluate a few before giving. Also, just because they have name recognition does not mean they’re best able to respond to the disaster. Look for organizations that were operating in the country before the disaster, they will be able to respond quicker and know the local culture, politics, and needs better. Giving to local organizations is great, unfortunately they can be difficult to find and may not have a website or if they do it may not be in English.

Places to find lists of organizations involved in the recovery efforts include:

InterAction for many U.S. organizations for organizations from many different countries
Dochas for Irish aid organizations

Do look for organizations with prior experience and expertise

There is a great deal of money after well publicized disasters. The ease of raising money makes it tempting to respond even if the organization does not have prior experience in that area. After the 2004 tsunami, many organizations with no prior experience built boats or houses. I attended one handover ceremony where the boats actually sank during the ceremony because they weren’t properly sealed. There is a steep learning curve when nonprofits move out of their normal area of work, this may lead to mistakes and wasted money. Make sure the organization has prior experience in their proposed projects.

Don’t donate to a project just because it’s “sexy”

If you trust the organization, allow them to make professional decisions on how to best use your donation

Recovery projects that are inherently attractive to donors – such as orphanages or boats – are easier to fund but may not be what is most needed. After the 2004 tsunami, orphanages were built in excess of what was really needed, and I had an orphanage approach me looking for orphans to house. So much money was given to orphanages in Indonesia that some families resorted to abandoning their children at the orphanages because they could not feed and clothe them. It would have been far better if the donations had supported the family so they could care for their children themselves. Boats were also heavily funded, leading to far more boats built than were actually lost and a real concern for over-fishing.

Don’t earmark funds

The organization is on the ground and has a far better idea of what is needed the most than someone half the world away. Earmarking funds may force the organization to spend money where it’s not needed and keep it from funding the projects that are needed the most. After the tsunami in Thailand, an organization had money earmarked for two truckloads of rice. By the time they arrived in the area four months after the tsunami, shipments of rice were no longer needed. Because the money had been earmarked, the organization had to contact donors to get permission to use the money in different ways. If you trust the organization, allow them to make professional decisions on how to best use your donation. If you don’t trust them, then find another organization to donate to.

Don’t evaluate an organization based on the amount spent on administration cost

The amount an organization spends on administration is no indication of its quality. The pressure to keep administration costs low may lead to organizations understaffing their projects or hiring unqualified staff that may not have the skills to do their job. They may equip their staff with the tools and resources needed to do their job well. Or they may focus on inherently cheaper programs even if they are not what is most needed. Additionally, project costs and administration costs are easy to manipulate.

Do ensure that the agency is legitimate before giving

After the 2004 tsunami, there were several fake charities created. In Thailand a man took photos of houses under construction and then posted the pictures on his own website saying that it was his organization’s work. Donors should verify that the nonprofit is real before giving. Google the exact name – be careful that they haven’t used a name that is almost identical to a well-known charity. If the organization has been in operation for a while, there should be a history of them on the Web, including links to conferences their staff has attended, newspaper articles written about them or meeting minutes.

Donate only through the organization’s website to ensure you aren’t giving money to someone sending out a sham email or creating a fake Facebook page.

Don’t expect the funds to be spent immediately

The initial relief phase encompasses search and rescue, immediate medical care, food, water and shelter. After that the much longer recovery and reconstruction phase begins. Organizations that feel pressure from donors to complete their work quickly may try to speed their work by cutting corners, leaving aid recipients out of the decision-making process, avoiding coordinating with other organizations or ending projects before they’re able to survive on their own. In Thailand there were numerous instances of houses being built before the land title was cleared, requiring litigation. Some families faced losing their houses a few years later. Allow the organizations adequate time to ensure they are providing help in the best way possible.

Do consider holding off some of your donations until later in the rebuilding process

Immediately after a disaster is prime fundraising time for nonprofits. Appeals are issued before there’s any clear idea of what is needed or how much they can actually help. If an organization receives more money than it can use for the type of help it provides it has one of four options. It can divert the excess funds to other programs in other countries, it can provide assistance in excess of what is actually needed, it can move out of its area of expertise and do projects it’s not skilled at, or it can subcontract other agencies to work in other areas. Rebuilding after a disaster takes years, waiting a few weeks or months before donating everything you plan to give will allow you to make additional funding decisions once the situation on the ground is clearer.

Don’t take up a collection of goods to send over

After the South Asia tsunami, tons of used clothing were donated, much of it inappropriate to the climate and culture. There were winter hats, coats and gloves donated to southern Thailand and mountains of donated clothing dumped beside the road in India. Donated goods can clog ports and prevent more critical relief items from getting through. Ports can only hold and process so many goods, and often the port authorities have difficulty sorting through everything arriving to get it processed and out the doors. Please do not take up collections of medicine, clothing, baby formula, food for shipment or show up on your own to hand out money or goods. Although well intentioned, this can actually make the situation worse as it adds to the confusion, diverts resources and may lead to aid dependency.

Don’t go over individually to volunteer

Many people want to volunteer in the recovery efforts. However, unless you have a specific skill and speak the language, there is often very little the individual can contribute that local people could not do. Local people need the work as many of them lose their livelihoods in the disaster. Even if you have a specialized trade such as a doctor or an architect, your credentials may not be recognized in that country. In addition, you will likely not find an international charity able to take you on because of liability issues and the fact that you don’t have prior disaster experience and training. Small local organizations may be willing to use volunteers, but their needs are for website developers, grant writers and other office jobs. Your chances of working in the villages are small unless you speak the language and understand the culture.

Do consider donating an equal amount of money to disaster preparedness programs

Programs that help communities prepare for and respond to disasters save more lives and are more cost effective than large rescue operations after the disaster. This becomes even more important with the increasing rate of natural disasters. After each disaster, the first people to respond are neighbors, friends, family and local disaster response teams. Consider donating to organizations in other countries – or even your own home town – that help communities prepare for and respond to future disasters.

Don’t support any adoptions or evacuations of orphans

After each disaster, there are attempts to adopt or evacuate orphans. However, many of these “orphans” have parents or other living relatives desperate to care for them. Priority should be placed on efforts to reunite children with their relatives. Evacuating the orphans from the country or putting them up for adoption may forever separate them from their family.

Don’t assume there is a body overseeing and regulating the aid

Most people assume that some entity, probably the United Nations, oversees international aid to ensure that it’s well done and getting where it is most needed. In reality the UN has no direct control over nonprofits, which makes it difficult to coordinate the relief efforts and ensure all the aid provided is appropriate and well done. It is up to the government hit by the disaster to monitor and control the flood of assistance into their country. This can be impossible for many local governments. The best way to stop ineffectual or bad aid is to only donate to organizations that you are certain are competent and skilled at their work.

Do take the time to make informed decisions

Take the time to understand the situation and make educated donor decisions. There are many resources here to help you do that. Your decision about which nonprofits receive your donations matters.

Saundra Schimmelpfennig is a veteran of more than 20 years in the local and international nonprofits, including four years spent working in Thailand following the 2004 tsunami. Republished from Good Intentions Are Not Enough.


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  • Dana Hunter

    We have room in our home, to offer help for any of the japanese people. They are welcome to come and stay. We will help with what ever to allow them to come and stay until things are better. Please tell me how, what I have to offer can help, or who I need to talk to so this offewr is not reduced to just a moitaery effort.