January 21, 2014

29 essential tools for social media marketers

Infographic on how to make your marketing more productive

Target audience: Nonprofits, cause organizations, foundations, NGOs, social enterprises, businesses, educators, journalists, general public.

John HaydonIan Cleary of RazorSocial recently published an infographic highlighting the daily tasks of a social media marketer. But what’s really useful about this infographic isn’t a rundown of daily tasks. It’s the 29 tools.

Some of these tools you may already know about, but here’s a quick rundown of the highlights: Continue reading

April 18, 2013

6 ways to optimize calls to action in your blog posts

Petitions.com

Be clear, optimize and analyze for great impact

Target audience: Nonprofits, cause organizations, foundations, NGOs, social enterprises, businesses, marketers, Facebook users.
John HaydonWhen you think about calls to action on your website, you typically think about landing pages. For example, your donation page or your email sign-up form.

But how often do you think about the calls to action in the blog posts you’re publishing each week?

Before we get into the nitty gritty, let’s get one thing straight:

The chief purpose for your website is to encourage people to act. Whether it’s making a donation, joining your email list, signing a petition, or changing a habit, the purpose of your website is to encourage actions.

Here are six simple ways to improve the calls to actions in your blog posts: Continue reading

November 1, 2012

3 analytics tools to gauge your social audience


Image by kgtoh on BigStockPhoto.com

Listen, implement & measure to keep up with your users’ needs

Target audience: Nonprofits, cause organizations, foundations, NGOs, social enterprises, metrics specialists, educators.

Guest post by Ritu Sharma
Social Media for Nonprofits

Like many of the nonprofits Social Media for Nonprofits works with, we were excited by the recent release of Beth’s new book, Measuring the Networked Nonprofit: Using Data to Change the World.

In line with the book’s focus on turning data into knowledge through powerful, insightful measurement and analytics of social media efforts, we wanted to share three simple tips and resources that nonprofits can put to work.

All of these platforms have been profiled at our recent Social Media for Nonprofits conferences, which is about to produce its final U..S program of the year in Seattle on Monday, before we head to New Delhi in December, and then back to New York City, Silicon Valley, Vancouver, plus most other major U.S. markets in 2013.

And now, for those tips and tools: Continue reading

April 26, 2012

Measure social media traffic with Google Analytics

Set up segments to determine who’s sending visitors your way

John HaydonYou know that your nonprofit or social enterprise can use Google Analytics to measure traffic not just from referring websites but from social networks like Twitter, Facebook and Google Plus, right?

The video above will show you how to measure traffic from supporters using social media. It’s based on this recent article on the Social Media Examiner. Some takeaways:

• By clicking on Traffic sources > Referrals in Google Analytics, you can see the number of visits you’re getting via Facebook, Twitter, Google Plus, etc.

• You can set up Advanced Segments to determine in-bound traffic from multiple sources and combine them into buckets that make sense, like Twitter.com, t.co (Twitter’s url shortener), HootSuite and bit.ly, or from Facebook and Facebook mobile. You can then see how traffic from Facebook and traffic from Twitter compare.

• You can use the same trick with any landing page on your site, giving you a better sense of who’s coming to that page via social media sources.

Continue reading

April 6, 2012

How to measure the effectiveness of your Facebook custom tabs

Add UTM tags (we’ll explain!) as another quiver in your Google Analytics arsenal

Target audience: Nonprofits, foundations, NGOs, social enterprises, cause organizations, brands, businesses, Web publishers — anyone with a Facebook page.

John HaydonWe’ve seen a lot of changes to Facebook tabs over the years, from the days they were really tabs (at the top of the page) to “tabs” in the left sidebar to the newfangled small boxes (called tabs) at the bottom of your Timeline cover image.

But even with the recent changes to Facebook pages with Timeline, there are several ways to measure traffic that’s coming from your Facebook Page custom tabs:

  • Use a third-party URL analytics tool – You can created bit.ly links for each URL in your custom tab. The downside with this is that you have to manage another service for this analytics.
  • Create a unique Web page – You can also create a unique Web page that receives visitors only from your Facebook Page custom tab. Although this is great from a messaging standpoint, it requires additional time and resources to build a new webpage on your site.
  • Use UTM tags – UTM tags allow you to amend an existing URL with information so you can measure traffic coming from a specific website or medium, like an email, where you’ve placed that URL. Think of it as a homing device. (The term UTM stands for the way-too-geeky Urchin Tracking Module and is the format/coding that Google uses to track your unique urls. And, yes, you can use this Google tracking tool on your Facebook page.)

In the video above, I explain everything you need to know to get started with UTM tags.

Please add any additional tips you have in the comments.